Panera Bread

4.0
1153 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Laurel is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
14806 Baltimore Avenue, Laurel, MD
20707, United States

Hours

Reviews

4.0
1,153 reviews
5 stars
612
4 stars
266
3 stars
89
2 stars
63
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and during peak hours.

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others complained about poor preparation and ingredient quality.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, indicating a need for better maintenance.

Customer Service

Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and lack of attention.

Order Accuracy

Numerous complaints about incorrect orders and issues with online and drive-thru orders, leading to customer frustration.
  • RR
    Rasheed
    Nov 7, 2025
    1.0
    Complete chit show of a restaurant. Place an order, and have to wait 30 mins for s sandwich, and the restaurant wasn't even busy. To top it off, I get home, open the wrap, and they got my order completely wrong. Asked for chicken ended up with ham. And don't bother calling the number because NO ONE ever answers. Last time going here
  • AW
    Alexander Williams
    Nov 6, 2025
    5.0
    Very kind staff and fresh baked goods.
  • JF
    Jacqueline F
    Nov 4, 2025
    2.0
    I regret to have to write this review, however Panera Bread y’all know better than this. I ordered one of my favorite soups, French onion, Which I have ordered multiple times from this exact location. Today, I don’t know What y’all got going on but this is not how French onion soup looks. Y’all used shredded mozzarella and it’s not even melted. This is onion soup with mozzarella in it. I’m very disappointed in you please get it together back there.
  • PA
    Phace Artistry
    Oct 29, 2025
    2.0
    Now I’m no rocket scientist, but it really shouldn’t take 15 minutes to get a cup of hot tea—especially when you have to make the tea yourself. My visit to the Panera Bread on Baltimore Ave in Laurel was met with long lines as usual, and the experience was disappointing. I’m not sure if the location is short-staffed or if the employees just lack a sense of urgency, but the service was slow and unorganized. After all that waiting, the tea wasn’t even that great.
  • LS
    lucy staples
    Oct 25, 2025
    5.0
    Everything was PERFECT from the time walked in until the time I left the food was out standing and the establishment was very clean

Frequently Asked Questions About Panera Bread

Does Panera Bread in Laurel accept reservations?

No, Panera Bread in Laurel does not accept reservations.

What are the operating hours for Panera Bread Laurel?

Panera Bread Laurel is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.