Location.com logo
Brand Certified

McDonald's

3.7
(1582 reviews)

Business Details

9261 All Saints Road, Laurel, MD
20723, United States
(301) 776-7720
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9261 All Saints Road, Laurel, MD
20723, United States

Hours

Reviews

3.7
1,582 reviews
5 stars
645
4 stars
378
3 stars
268
2 stars
96
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, impacting their overall experience.

Management Issues

Feedback indicated problems with management, including poor handling of customer complaints and staff treatment.
  • SM
    Scott Martin
    Feb 11, 2026
    1.0
    Order my kids their happy meals and they didnt give the nuggets in first box and didnt give fries in the second box. Didnt notice till we got to the house. I should have known not to go to this location. They always screwing up orders at this location.
  • KV
    Kayla Valdellon
    Jan 20, 2026
    4.0
    Been here a few times and everytime they forget my sauces, so just double check before leaving
  • MA
    Marvin Avila
    Jan 1, 2026
    1.0
    Terrible service. The orange juice was pure water, the food was cold, they didn't give us straws or napkins, and the employees were more interested in chatting than attending to the customers.
  • JS
    Jonathan S
    Dec 30, 2025
    1.0
    Very sloppily made food. Half my burger missed the pattie and two large fries were only half filled. I ordered to get my food curb side and they forgot to bring it. When I went into the restaurant they said they forgot and had to find the order as parts of it were all over the front area. The food was cold at that point. Don't offer curbside if you have no intention to bring the food out. I waited 20 minutes.
  • KS
    King Simbad
    Dec 20, 2025
    1.0
    There's a specific manager that seems to have a habit of wasting time, complaining about a dasher waiting time, which we have no control over as it appears on the app. The snarky attitude is not something I'm there for, keep it to yourself. Also stop trying to hold the food while someone confirms the order. It's strange. Edit: Yeah this manager might be experiencing brain rot. This manager does not seem to understand that the wait timer is not determined by the dasher, then when asked about it she said "whatever," she did not even attempt to ask a fellow customer service rep to look into the delivery, she just proceeded to talk to someone else on the side. Also, there seems to be a threat to "block" for no real reason besides the fact that she has no clue how dasher timer works. Extremely weird behavior 😂

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Laurel, MD location?

McDonald's at 9261 All Saints Road in Laurel, MD is open 24 hours every day of the week.

Is the drive-thru at this McDonald's open all day?

Yes, the drive-thru is open 24 hours a day, seven days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: