Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences are inconsistent, with reports of rude staff and slow service, particularly during late hours.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, stale items, and cleanliness issues.
Management Issues
Concerns were raised about management behavior towards staff and customers, leading to a negative atmosphere.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications, were noted by several customers.
Cleanliness
Some customers reported cleanliness issues, particularly in the bathrooms and overall restaurant environment.
TT
Tony T
Nov 16, 2025
1.0
Terrible attitude from the drive thru girl.
AM
Allisson Medrano
Nov 15, 2025
1.0
I went now at night to dinner, I ordered my food to wait for her in my car, they took too long and I had to go in there, I always buy my food there, and I never check because they always put everything exactly as I asked, but this time when I leave McDonald's towards my way to my house, I checked that I was missing a combo of what I had ordered and I do I go back to McDonald's and go inside to claim the missing combo and the girl tells me that she didn't understand Spanish, to which I told her that I could explain in Spanish that I could speak English and I noticed as if they were making fun of me then I told her I explained everything that I was missing a combo and the one who made the order, she said what I was lying and that I wanted to steal because she had given me everything to me to this they start as a big problem and that I was lying and I was lying and I A problem, maybe from the app and that I had told her a lot of things first, when in reality I never disrespected this, she gives me back, only a hamburger when she says that I hadn't even paid for that, but she simply gave me two free burgers, to which I don't understand that she says she was lying, but she still gave me two more hamburgers for free, anyway everything was that I had lied about when I'm actually still giving me another hamburger knowing that I'm missing a combo, she only gave me one more hamburger, I was still missing my potatoes my Nuggets and my drink so everything was a bad service, it was at approximately nine at night, and I didn't see the name of the one who attended me, it only remains to say that bad attention and disrespect towards customers, because when she was talking to me, everyone was laughing because maybe it was a mockery for them!!
JH
John Hein
Nov 3, 2025
5.0
Consistent taste we've all come to expect... But set this experience apart was the outstanding friendly service by the staff.
TS
Tanoa Shorter
Sep 29, 2025
4.0
The food was hot and freash.
CC
Caleb Cris
Sep 27, 2025
1.0
Changed breakfast time from 10:30 to 11 with no warning and no care