McDonald's

3.8
849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10001 Washington Boulevard, Laurel, MD
20723, United States

Hours

Reviews

3.8
849 reviews
5 stars
363
4 stars
214
3 stars
117
2 stars
53
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for friendliness while others received complaints for rudeness and poor handling of orders.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others reported cold or poorly prepared food.

Cleanliness

The restaurant is generally reported as clean, but there are occasional mentions of dirty restrooms and unsanitary practices.

Speed of Service

Service speed varies, with some customers experiencing long wait times and others noting quick service during busy hours.
  • LF
    Lou Fegans
    1 day ago
    5.0
    Friendly staff in correct service. Generous servings. One of the better McDonald's I've been to Only complaint. They use paper straws
  • AA
    Ayesha Andrews
    5 days ago
    5.0
    Drive-Thru Has Some Real Soldiers 🫡 #TYFYS
  • MV
    Mista V
    Nov 9, 2025
    1.0
    Not so great. This is the 4th time my order was wrong after 20 plus minute wait. Stay away!!!! Response to your Reply: I will not contact or use your link below. This place is a problem. This place needs Bias training. Every customer time should be respected regardless of color, creed or anything you can find about a person to mistreat. I don't need your apology. Just FIX the issues.
  • SS
    SETHBMW
    Sep 24, 2025
    5.0
    Man.... It's McDonald's some stores are good some are bad. Prices are getting crazy at all the fast food Stos.. But I bet you what -- you'll eat at one of them.. 👌🏽👌🏽👊🏽👍🏾
  • SY
    Shoaib Yaqoob
    Sep 16, 2025
    5.0
    Christy is such a sweetheart! 💕 Always friendly, kind, and makes visit feel extra nice. McDonald’s is lucky to have her! 🌸✨

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 10001 Washington Boulevard?

The McDonald's at 10001 Washington Boulevard is open from 6:00 AM to 11:00 PM every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's opens daily at 5:00 AM. From Monday to Thursday and Sunday it closes at midnight; on Fridays and Saturdays it closes at 1:00 AM.