Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Laurel, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
289 reviews
5 stars
142
4 stars
49
3 stars
21
2 stars
13
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often getting orders wrong.
Cleanliness
Some customers reported unsanitary conditions, including dirty bathrooms and flies inside the establishment.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and a lack of trust in the service.
Positive Experiences
Despite the negative feedback, some customers praised the quality of food and drinks, as well as friendly staff at certain times.
Management Issues
Several reviews pointed to a need for better management and staff training to improve overall service quality.
- DCDenise ClementOct 22, 20251.0They lied about what was in my drink. I can understand if I ordered something wrong. But I saw how my drink was being made. They put 4 pumps of mocha into a cold cup and some milk then stirred then Ice. I asked if there was any coffee added They said yes. I asked more specifically was there any shots of espresso added to the latte (which I ordered to be a hot drink BTW) she had to turn around and ask another worker how many shots she put in the drink she just made. She just made it herself and she doesn't know how many shots she's lying about putting into my cup. Just say it was only syrup. DON'T LIE TO CUSTOMERS ABOUT THEIR FOOD! I left without the rest of my order because I don't trust people when they lie. Never going back there. Trust broken.
- AAAngel AngelesSep 2, 20251.0I've ordered Nitro Cold Brew in-person here, which by default shouldn't come with ice, but this location keeps upcharging me a "no ice" fee when it shouldn't come with ice. When I've ordered online they add ice and there's no way to indicate no ice online because it already shouldn't have any ice 🙃.
- LClourdes CruzSep 2, 20251.0With all honesty If I could’ve give this place zero starts I would. The people that are at the register are rude. Like I get that you may be tired but at least seem a bit engaged in the conversation. The bathroom on the other hand, doesn’t have toilet paper or hand soap. The staff looked at me weirdly like I had stole something. All I wanted, was just to be attended nicely, without having to feel uncomfortable.
- DDdjspecialkJul 25, 20251.0Horrible service. Easy to see why they have such a poor rating. Handed me my food at the drive thru and disappeared. No hello, thank you, no napkins, no condiments. Waited 5 minutes for somebody to come back as I blew my horn trying to get attention. This is 2 o’clock in the afternoon, not busy, no other customers around. This place needs new management!
- RTRavi Teja ThotaJul 1, 20251.0I had worst customer experience ! With the lady name Paru . , she doesn’t even know proper English to communicate.. I had ordered something she provided something.. she being rude when I asked for product
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Laurel, MD?
Dunkin' in Laurel, MD is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returns of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on iOS and Android.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some popular items or specialties offered at this Dunkin' location?
Popular specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby dining options are available around Dunkin' in Laurel, MD?
Nearby dining options include Yum's Restaurant (dim sum and Chinese), Pizza ABQ (pizza), Pollo A la Brasa (Mexican and chicken), and Oneluv Reggae Cafe (Caribbean cuisine).
Are there any fitness or wellness centers near Dunkin' in Laurel?
Yes, Fitness 4 Less Gym is located nearby for your workout needs, and BLISS Nutrition Laurel offers vegetarian meals and smoothies to complement your healthy lifestyle.
How can customers visiting nearby businesses like Exotic Furniture and Rent-A-Center combine their trip with a stop at Dunkin'?
Customers shopping at nearby stores such as Exotic Furniture, Mattress And Things, and Rent-A-Center can conveniently stop by Dunkin' for coffee, breakfast, or lunch during their visit to Laurel Bowie Rd.