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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(297 reviews)

Business Details

12613 Laurel Bowie Rd, Laurel, MD
20708, United States
(240) 280-8099
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Laurel, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12613 Laurel Bowie Rd, Laurel, MD
20708, United States

Hours

Reviews

3.6
297 reviews
5 stars
146
4 stars
49
3 stars
21
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and mixed-up items, leading to frustration.

Customer Service

Many reviews highlighted rude and unprofessional staff interactions, contributing to a negative experience.

Cleanliness

Some customers noted unsanitary conditions, including dirty bathrooms and flies inside the establishment.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and slow service, especially during busy hours.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying the offerings while others reported poor taste and incorrect items.
  • DG
    dwayne gulley
    2 days ago
    1.0
    I don’t appreciate being harassed by the drive thru workers an hour ago about me cutting the drive thru line. I’m not a frequent patron of this location but the drive thru logistics are terrible and don’t incorporate people driving from the gas station. Cars should be able to weave. Instead of telling me that most people go all the way around in get a line I would not otherwise see the drive thru lady decided to hassle me because another called in to the store to say I was cutting the line. The experience is childish and unprofessional.
  • LB
    Leighanne B
    Jan 2, 2026
    2.0
    Waited 5 min to be acknowledged at the drive through window. They were out of one of the two donuts I ordered and asked if I wanted a different one so I said yes. Finally got our order and both donuts were not what we had ordered.
  • SS
    SSM S2K
    Dec 3, 2025
    1.0
    This place almost always gets my order wrong. And when I have to waste time going back to get it corrected they laugh it off, as if it’s a joke. Do better.
  • LT
    Larry Towsend
    Nov 25, 2025
    5.0
    I have been going there for over 5 years. I always get coffee with occasional coffee roll. I use primarily the drive thru but occasionally stop in. They have become like family there.
  • DC
    Denise Clement
    Oct 22, 2025
    1.0
    They lied about what was in my drink. I can understand if I ordered something wrong. But I saw how my drink was being made. They put 4 pumps of mocha into a cold cup and some milk then stirred then Ice. I asked if there was any coffee added They said yes. I asked more specifically was there any shots of espresso added to the latte (which I ordered to be a hot drink BTW) she had to turn around and ask another worker how many shots she put in the drink she just made. She just made it herself and she doesn't know how many shots she's lying about putting into my cup. Just say it was only syrup. DON'T LIE TO CUSTOMERS ABOUT THEIR FOOD! I left without the rest of my order because I don't trust people when they lie. Never going back there. Trust broken.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Laurel, MD?

Dunkin' in Laurel, MD is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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