Dunkin'

2.8
457 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Laurel, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3503 Laurel Fort Meade Rd, Laurel, MD
20724, United States

Hours

Reviews

2.8
457 reviews
5 stars
137
4 stars
55
3 stars
40
2 stars
42
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.

Order Accuracy

Many customers reported frequent issues with incorrect orders and items being unavailable, leading to frustration.

Food Quality

Several reviews mentioned subpar food quality, including burnt items and poorly prepared drinks.

Management Issues

Customers expressed concerns about management, citing a lack of oversight and poor staff training as contributing factors to the negative experiences.

Cleanliness and Maintenance

Some reviews noted cleanliness issues and a general lack of maintenance at the location.
  • MV
    Maynor Antonio Vega Vasquez
    1 day ago
    5.0
    Buen servicio más una niña de lentes es excelente es la única que tiene una buena actitud
  • AS
    A Stills
    Jan 4, 2026
    1.0
    I was sitting looking out the windows when a mouse ran across the floor. Upon closer inspection, I see mouse droppings in corners throughout the store.
  • MS
    Mitchell Skopic
    Dec 29, 2025
    1.0
    I went a few days ago and had the most awful drive-through worker. He gave me a hard time when I asked for a mocha, acting like he didn't know what a mocha was (its chocolate flavored latte) then argued with me when I said its a chocolate flavored latte. Then I asked if they had any Holiday munchkins left, to which he said yes. I ordered the 10ct. I show up to the pick up window and he hands me 10 random munchkins. When I remined him I wanted holiday munchkins he SMIRKED at me, said they were out, and said he thought I was asking if Dunkin, in general, still carried them. No dude. You knew exactly what I was asking and you scammed me into paying for normal munchkins. 0/10 experience. Will never go back. That guy working Saturday 12/27 afternoon is harassing and scamming your potential customers.
  • AK
    Ashley Krenwinkel
    Dec 13, 2025
    1.0
    THIS IS THE WORST DUNKIN’ HERE IN LAUREL. AVOID THIS PLACE, THEY NEVER HAVE WHAT THEY OFFER AND THE SERVICE IS CRAP. THAT HISPANIC MANAGER SHOULD BE GET FIRED, SHE’S NEVER AT THE STORE, I WANTED TO SPEAK WITH HER BUT SHE WAS NOT THERE AND SHE NEVER IS, AND I KNOW IS A HISPANIC WOMAN BC ONE OF THE EMPLOYEES GAVE ME HER NAME. CINDY MORENO IF YOU ARE READING THIS YOUR STORE IS A MESS AND YOUR EMPLOYEES ARE A JOKE.
  • YY
    Yemi
    Dec 13, 2025
    1.0
    I had a very disappointing experience at this Dunkin’ location. I waited in line for about two minutes, greeted the staff multiple times, and attempted to place an order, but no one acknowledged me or said a word. I assumed there might be an issue taking orders, so I proceeded to the payment window. Instead of clarification, I was met with an unprofessional and insulting comment from the staff member, who accused me of having an “attitude,” which was completely uncalled for. On top of that, the food quality was poor—the croissant was soaked in oil and not prepared properly. The only acceptable item was the bottled Coke. Customer service and food quality both need serious improvement. This experience was frustrating and left a very bad impression.

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks available at Dunkin' in Laurel, MD?

You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season at Dunkin'.

What are the regular operating hours of Dunkin' in Laurel, MD?

Dunkin' is open from 4:30 AM to 6:00 PM Monday through Friday, and from 5:00 AM to 6:00 PM on Saturdays and Sundays.