Chipotle Mexican Grill

4.0
1505 reviews
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Business Details

14354 Baltimore Ave, Laurel, MD
20707, United States
(301) 604-2241
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Laurel Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14354 Baltimore Ave, Laurel, MD
20707, United States

Hours

Reviews

4.0
1,505 reviews
5 stars
794
4 stars
346
3 stars
144
2 stars
64
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, small portion sizes, and occasionally spoiled ingredients.

Service Experience

Service quality varied significantly; some customers praised friendly and efficient staff, while others reported rude behavior and slow service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and concerns about food safety.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting that they felt shortchanged compared to previous experiences.

Overall Satisfaction

While some customers had positive experiences, a significant number expressed disappointment and frustration, indicating a decline in overall satisfaction.
  • BB
    Betsy
    Oct 20, 2025
    5.0
    Fresh food and great service
  • KN
    Khoi Nguyen
    Sep 22, 2025
    4.0
    Service here is always consistent. Unfortunately the food is not. Rice can be undercooked sometimes and so are the portion sizes with take out. Don’t forget to use the app to earn and redeem points.
  • EE
    Emma
    Sep 19, 2025
    5.0
    Food was a 10/10 and so was the service! I didn’t get his name but it was the first guy you order with, he was very sweet and understanding! Amazing service.
  • JB
    Jeff Burt
    Sep 18, 2025
    5.0
    The burrito bowl was delicious and the meat and other elements were great.
  • JJ
    Ju
    Sep 18, 2025
    5.0
    This is my favorite Chipotle. Only gripe I have is with the AC unit above the food. It’s always leaking water in to the food. Please fix this before I never come back!
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Laurel Lakes offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following 'Food with Integrity' principles.

What are the opening hours for Chipotle Mexican Grill at Laurel Lakes?

The restaurant is open every day from 10:00 AM to 11:00 PM.