Brand Certified
Chipotle Mexican Grill
4.0(1515 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
14354 Baltimore Ave, Laurel, MD
20707, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(301) 604-2241
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/md/laurel/14354-baltimore-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=536
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Laurel Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
4.0
1,515 reviews
5 stars
799
4 stars
346
3 stars
144
2 stars
65
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Food Quality
Inconsistencies in food quality were noted, including undercooked rice, small portion sizes, and issues with food safety.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary food handling practices.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating they are often too small relative to the price.
- MMMichelle2 days ago2.02/24/2026 at 7:35pm Food and portion was good but did not like how the manager was yelling at the cashier and his team to go faster. There was a line less than 7 people and yelling at your employees to hurry up and criticize them when they are bagging up food is unprofessional and rude. The manager was wearing a navy blue jacket and white beard who was just pressuring his employees instead of helping them. That is not an acceptable way to treat your workers.
- BBBunnyJan 31, 20265.0First time here, Jamal was such an awesome person. Chill vibe , patient, great smile , and even better customer service!!!! I had two specific orders, and he got me squared away. And no Skimping on the portions. Thank youuuuuuuuu ♥️
- BRBella ReeJan 23, 20261.0The food portion was the worst! Just throw a spoon in the bowl like you ain’t about to pay for it and I also notice a difference in portioning with some of the same race as the server!!
- TETESIR ESCARMENTJan 10, 20261.0Chipotle Mexican Grill – Laurel, MD 14354 Baltimore Ave, Laurel, MD 20707 I visited this Chipotle location on January 10, 2026 at 7:06 PM. My Order #464 The service I received from an employee named Maria was extremely poor. I politely asked her to place a sauce in a separate bag. Instead of responding professionally, she became visibly irritated and aggressively tossed the sauce into another bag. The reaction was unnecessary and completely unprofessional for such a simple request. Her attitude made the experience uncomfortable, and I felt disrespected as a customer. I spoke with the manager on duty, who confirmed her name after I asked. Customer service is a big part of the dining experience, and this interaction fell far below expectations. I hope management addresses this behavior so other customers don’t have to experience the same treatment.
- KKKeeDec 8, 20251.0The server used her gloves to wipe the counter and then continued fixing customers food instead of changing her gloves and the manager just stood thete talking and laughing with her. That is not sanitary at all. My last time taking my son to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Laurel Lakes offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following 'Food with Integrity' principles.
What are the opening hours for Chipotle Mexican Grill at Laurel Lakes?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill Laurel Lakes offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Can I order Chipotle meals online at the Laurel Lakes location?
Yes, orders can be placed online via their website or the Chipotle app for a quick and easy experience.
What is the address and location details of Chipotle Mexican Grill in Laurel Lakes?
Chipotle is located at 14354 Baltimore Ave, Prince Georges, Laurel, MD 20707, inside the Laurel Lakes Shopping Center.
How can I contact Chipotle Mexican Grill Laurel Lakes?
You can reach them by phone at +1 301-604-2241 or email at md.0536.laurel@chipotle.com.
Are there any nearby food options close to Chipotle Mexican Grill Laurel Lakes?
Nearby food options include Dirty Dough Laurel bakery and Teppanyaki Grill, which offers sushi and Asian cuisine.
What nearby services can customers visit after dining at Chipotle Laurel Lakes?
Customers can visit FedEx Office Print & Ship Center for shipping and printing needs, or the Aspen Dental clinic for healthcare services nearby.
Are there beauty and wellness salons near Chipotle Mexican Grill Laurel Lakes?
Yes, nearby salons include HNT Nails & Spa, 503 Hair Salon, Sky Nails, Hair Care Center Salon & Spa, and Unique Beauty World Hair.
What social media platforms can I follow for updates from Chipotle Mexican Grill Laurel Lakes?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for the latest news and offers.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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