Service Issues
Numerous customers reported slow service, incorrect orders, and inattentive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted problems with food quality, including incorrect cooking temperatures, cold or soggy dishes, and missing items.
Management Response
While some customers praised individual staff members for their efforts, many expressed disappointment with overall management and lack of effective problem resolution.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty utensils and unclean restrooms, impacting the dining experience.
Positive Experiences
Despite the negative feedback, some customers reported enjoyable meals and excellent service from specific staff members, indicating potential for improvement.