Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as cold items, incorrect orders, and poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unprofessional handling of food.
Management Issues
Frequent complaints about management's attitude and effectiveness, with many customers expressing dissatisfaction with how issues were handled.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating occasional positive experiences.