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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and unengaged with customers.
Cleanliness
Several customers noted that the store was not clean, with messy counters and concerns about hygiene standards.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly made food.
Wait Times
Customers frequently reported long wait times for both in-store and online orders, often exceeding expected times.
Smoothie Quality
While there were complaints about service, many customers praised the quality and taste of the smoothies.
DB
DNA Branding
Nov 12, 2025
1.0
The customer service here is terrible. I came in today and only saw one person sitting down. When I walked up to the register, no one greeted me or said anything. The guy in the front had on big headphones, handed a drink to the person sitting down, and went back to doing something else. Still, no one acknowledged me. I finally asked if anyone was working the counter, and the lady replied, “Can you just wait a minute,” with a nasty attitude. I asked why she couldn’t have said that from the start. Instead of waiting, I went back to my car and ordered nothing. This isn’t the first time I’ve dealt with attitude from this same crew. I think I’ll start making the longer trip to the South Dakota Ave location to get my drinks from now on.
DD
Dee Dee
Oct 19, 2025
1.0
Each and every time I go there Interact with a chick that's very rude and has poor communication skills she truly needs to be retrained or removed.
TT
ThatsJustEric
Oct 18, 2025
1.0
Closing at 640 on Saturday for no reason. Drove all the way up here. Dude said we closed for 30 mins. Gave no reason why, store doesn't close till 9pm.
LI
Lupita Iglesia
Sep 18, 2025
2.0
Went here for the first time and the smoothie I got was really good! But the customer service was not there at all. The lady ringing me up was pretty rude and seemed like she did not wanna be there at all. Was also the only customer there so no stress in the wind at all 🙄
AW
ashley williams
Jun 28, 2025
1.0
If you want your food a certain way don’t order here and unless you’re there watching them make it. I ordered a bowl for delivery. I order no coconut on my bowl because I’m HIGHLY allergic. They gave me an already made bowl and called themselves taking the coconut out, but there was still a bunch of coconut in between the granola. Never again
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the hours for dine-in at Tropical Smoothie Cafe in Landover Hills?
Dine-in hours are Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday through Friday from 7:00 AM to 8:30 PM, and Saturday and Sunday from 8:00 AM to 8:30 PM.
What pickup options are available at Tropical Smoothie Cafe?
You can choose in-store pickup or curbside pickup during regular hours, with pickup available Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Which payment methods are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe have a kids menu?
Yes, Tropical Smoothie Cafe offers a children's menu.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, free Wi-Fi is available for customers at Tropical Smoothie Cafe.
How can the nearby AT&T Store help me when visiting Tropical Smoothie Cafe?
The nearby AT&T Store, a mobile phone retail store, can assist you with phone needs or accessories if you need connectivity or device support before or after your visit to Tropical Smoothie Cafe.
What nearby restaurants can I visit before or after Tropical Smoothie Cafe in Landover Hills?
Nearby restaurants include Quickway Japanese Hibachi for sushi, Chipotle Mexican Grill for Mexican cuisine, Charleys Cheesesteaks for sandwiches, and Starbucks for coffee drinks, providing diverse dining options near Tropical Smoothie Cafe.
Are there nearby banks or financial services close to Tropical Smoothie Cafe?
Yes, Capital One Bank and United Bank are nearby for your banking needs, as well as ACE Cash Express for financial services, all conveniently located near Tropical Smoothie Cafe in Landover Hills.