Wendy's

3.5
676 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6293 Crain Hwy, La Plata, MD
20646, United States

Hours

Reviews

3.5
676 reviews
5 stars
245
4 stars
144
3 stars
114
2 stars
52
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking attentiveness.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.

Service Speed

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often exacerbated by disorganization among staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and attentiveness, as well as enjoying the food when it was fresh.
  • RR
    Rose
    Dec 20, 2025
    5.0
    I had a wrap and it was good.
  • BS
    Bringus Sokolov
    Dec 8, 2025
    1.0
    Used to have amazing service here, was quick and always correct and hot food. Now you can expect an attitude , literal cold food when I just ordered it. This has happened multiple visits in a row, do not spend your money here.
  • AS
    Angel Smith
    Dec 2, 2025
    1.0
    Worst place for service. Wait for a bit for anybody to take my order. They all kept looking but wouldn’t come over. Get my food and it was nasty. Nuggets were soggy, fries weren’t cook all the way and the burger look like it was just thrown together. Go back in to get a refund and the guy couldn’t figure out how to. Turns to find out he was canceling it. Was told that they would process the refund tomorrow and to leave my number.
  • AS
    Ashley “AJ” Stockton
    Nov 25, 2025
    1.0
    Horrendous service, drive-thru guy had an attitude problem.
  • LM
    lauren Michelle
    Nov 15, 2025
    5.0
    Food always come out right

Frequently Asked Questions About Wendy's

Is Laplata Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru in La Plata?

The drive-thru at Wendy's in La Plata is open daily from 6:30 AM to 1:00 AM.