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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor customer service experiences, including rudeness and lack of acknowledgment from staff.
Smoothie Quality
There are mixed reviews on smoothie quality, with some customers praising the taste while others complained about lack of flavor and incorrect preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty facilities and unsanitary food preparation areas.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect ingredients.
Staff Friendliness
While some customers appreciated friendly staff, others noted inconsistency in service quality, with some employees being helpful and others being dismissive.
DC
Danielle Carroll
Jul 15, 2025
5.0
Download the app so you can get points for your purchases it equals FREE smoothies.
MM
MEEKVEGAN
Jun 7, 2025
1.0
Laplata tropical smoothie is the worse tropical smoothies ever. The manager didn’t prepare our smoothie correctly and got an attitude with us when we questioned why it was a different color from what we’ve been buying for years. We figured she must have missed a step or didn’t add something we paid for. We understand people have a bad day but every time we go to this location they have to make it again. We go to this location because it’s close to where we live but because we seem to have a bad experience at this location we will just choose to go to another location that gets it right. This sound like a training issue to me. What ever the problem is it needs to be resolved so customers can have a good experience when they come to this location.
SE
Seth Erlin
Jun 4, 2025
3.0
I love the freshness, in order here at least three times a week, the only overarching problem that I have at this place is that you can walk in, and stand in line, and pay for your order, and then they will proceed with making 10 DoorDash orders before they finish a single customers order who is standing right in front of them behind the clear glass. It took me 15 minutes to get a single smoothie and I was the only one in line! Again, the facility itself is clean, and the food is fresh when you eventually get it
OQ
Olando Quick
May 29, 2025
1.0
The employees act like I didn't exist, standing at the counter waiting, and the white lady seeing me and the white dude came after and went straight to ask him what he wanted to order. Respectable employees would ask who's next or who was here first, but that didn't happen, but I let them know in a nice way about their actions, then the black workers tried to help after I voiced my words. Customer service needs to be better, 99% chance I won't be returning to this location.
AP
Angela Palacio
Jun 6, 2022
1.0
Some of the kale were mushy and wilted; some bananas were mushy and one even looked moldy. The crew were wearing pink dirty shirts (all 4 of them), kitchen floor looked so disgusting and so was the prep area. The employees didn’t change gloves in between customers either. Sigh. I threw away my avocolada and left the place feeling disgusted. Health department should be more vigilant. So disappointed with what this place has turned into.
Yes, you can order ahead using the Tropical Smoothie mobile app or online for in-cafe pickup, delivery, or curbside pickup.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer gluten-free and vegan options?
Yes, the cafe offers gluten-free and vegan options including smoothies, wraps, bowls, salads, and snacks.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby places include Hue Hair Color Studio for beauty and spa services, Japan Express for Japanese cuisine, and Cold Stone Creamery for ice cream and desserts.
Are there other dining options close to Tropical Smoothie Cafe?
Yes, nearby dining options include Chipotle Mexican Grill, Jersey Mike's Subs, Chick-fil-A, Texas Roadhouse, and McDonald's.
What conveniences are near Tropical Smoothie Cafe for shoppers and service needs?
Close to the cafe, you can find T-Mobile for mobile services, SuperSuds Laundromat for laundry, and Family Dollar and Weis Markets for shopping and groceries.