Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DebitAvailable
Location
Hours
Reviews
4.2
568 reviews
5 stars
312
4 stars
151
3 stars
58
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with reports of unprofessional behavior from staff and long wait times for assistance.
Cleanliness
Many customers praised the store for its cleanliness and well-maintained environment, noting that it was a pleasant shopping experience.
Product Availability
Several customers expressed dissatisfaction with the availability and freshness of produce, citing issues with expired items and limited selection.
Staff Attitude
While some reviews mentioned friendly and helpful staff, others reported rude behavior from certain employees, indicating inconsistency in service quality.
Pricing
Customers noted that prices were generally high, although some appreciated the deals available through membership.
- CMCHANEL MhOct 22, 20251.0Subject: Complaint Regarding Poor Customer Service at Giant Food La Plata – Employee “Angie” To Whom It May Concern, I am writing to file a formal complaint regarding the unprofessional behavior of an employee named Angie, who was working at the Customer Service Desk at your La Plata, MD location on 22 Oct 2025. Earlier today, I approached the customer service desk to ask for assistance in locating an item I couldn’t find in the store. Angie had just finished checking out a customer, and the two of them began engaging in a personal conversation. Despite clearly seeing me waiting at the counter, Angie made no effort to acknowledge me not even a simple greeting or “I’ll be right with you.” She turned her back to me and continued chatting with the other customer. I waited patiently for approximately five to seven minutes, but she still did not assist or even recognize that I was waiting. Ultimately, I had to step away and ask another employee for help. Thankfully, that person was courteous and helpful, but Angie’s behavior was completely unacceptable for someone in a customer service role. I visit this Giant regularly, and I’ve always expected and usually received respectful, attentive service. What happened today was disappointing and unprofessional. I hope this matter is addressed appropriately so that other customers are not treated in the same way. Thank you for your attention to this matter. Sincerely, Ms. Humphrey
- SSSOct 19, 20251.0We had to bring our SMALL dog in the store with us because the deli took over an hour for just fried chicken when they said it was going to be 20 minutes. . She was not barking or anything, just sitting there. Then as we were checking out the manager came over to us and said the dog can’t be in the cart. The whole reason we had to bring her was because of YOU. Either hire more people or get your shit together seriously.
- CACassandra AJul 12, 20252.0Just Giant in name only.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food on weekdays?
Giant Food is open from 6:00 AM to 10:00 PM Monday through Friday.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store pickup and delivery services for your convenience.
Where is Giant Food located?
Giant Food is located at 200 Rosewick Road, La Plata, MD 20646, USA.
Are there any special holiday hours at Giant Food?
Yes, Giant Food has special hours on holidays such as November 27, December 24, 25, and 31 with varied opening and closing times.
How can I order groceries online from Giant Food?
You can shop online for coupons, loyalty rewards, and start your order at http://www.giantfood.com.
What payment methods are accepted at Giant Food?
Giant Food accepts debit card payments.
Are there any pharmacies near Giant Food?
Yes, there is a Giant Pharmacy nearby, which provides pharmacy and drugstore services.
Where can I find financial services near Giant Food?
You can find Coinme for currency exchange and ATMs, as well as PNC Bank and Wells Fargo Bank nearby for your banking needs.
What dining options are available near Giant Food?
Nearby dining includes Pizza Hut, Il Gusto Ristorante, Salsitas Grill, Bollywood Masala La Plata, IHOP, and Pardon My Cheesesteak offering a range of cuisines.
Does Giant Food offer any additional services?
Yes, Giant Food offers services like Order It! for easy ordering and Redbox kiosks for movie rentals.