Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DebitAvailable
Location
Hours
Reviews
4.2
575 reviews
5 stars
319
4 stars
150
3 stars
58
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude or unprofessional.
Produce Quality
Many customers express dissatisfaction with the freshness and quality of the produce, frequently reporting moldy or expired items.
Store Cleanliness
The store is generally noted for being clean and well-maintained, although some reviews mention issues with restroom cleanliness.
Checkout Experience
Customers report long wait times at checkout, particularly during busy periods, and express frustration with the lack of cashiers.
Product Availability
There are complaints about the availability of advertised items and stock levels, with some customers noting that shelves are often bare.
- BGBunky GrettonDec 23, 20255.0Wanted to let you know about the Cashier named “Taylor.” Outstanding personality. In all the chaos, she kept warm smile. And more importantly, Taylor took the time to double bag, the heavy items. Something that does not happen all the time.
- NKNike KDec 8, 20255.0I do my groceries here every Monday. It is usually clean, and the shelves are well stocked unless you're in during a holiday rush
- MBManijah BeyNov 30, 20251.0Their fresh produce section is the worst. The strawberries are always moldy, and the asparagus was rotten. Basically, all their produce is never fresh. They really need to improve on that.
- CMCHANEL MhOct 22, 20251.0Subject: Complaint Regarding Poor Customer Service at Giant Food La Plata – Employee “Angie” To Whom It May Concern, I am writing to file a formal complaint regarding the unprofessional behavior of an employee named Angie, who was working at the Customer Service Desk at your La Plata, MD location on 22 Oct 2025. Earlier today, I approached the customer service desk to ask for assistance in locating an item I couldn’t find in the store. Angie had just finished checking out a customer, and the two of them began engaging in a personal conversation. Despite clearly seeing me waiting at the counter, Angie made no effort to acknowledge me not even a simple greeting or “I’ll be right with you.” She turned her back to me and continued chatting with the other customer. I waited patiently for approximately five to seven minutes, but she still did not assist or even recognize that I was waiting. Ultimately, I had to step away and ask another employee for help. Thankfully, that person was courteous and helpful, but Angie’s behavior was completely unacceptable for someone in a customer service role. I visit this Giant regularly, and I’ve always expected and usually received respectful, attentive service. What happened today was disappointing and unprofessional. I hope this matter is addressed appropriately so that other customers are not treated in the same way. Thank you for your attention to this matter. Sincerely, Ms. Humphrey
- SSSOct 19, 20251.0We had to bring our SMALL dog in the store with us because the deli took over an hour for just fried chicken when they said it was going to be 20 minutes. . She was not barking or anything, just sitting there. Then as we were checking out the manager came over to us and said the dog can’t be in the cart. The whole reason we had to bring her was because of YOU. Either hire more people or get your shit together seriously.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food on weekdays?
Giant Food is open from 6:00 AM to 10:00 PM Monday through Friday.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store pickup and delivery services for your convenience.
Where is Giant Food located?
Giant Food is located at 200 Rosewick Road, La Plata, MD 20646, USA.
Are there any special holiday hours at Giant Food?
Yes, Giant Food has special hours on holidays such as November 27, December 24, 25, and 31 with varied opening and closing times.
How can I order groceries online from Giant Food?
You can shop online for coupons, loyalty rewards, and start your order at http://www.giantfood.com.
What payment methods are accepted at Giant Food?
Giant Food accepts debit card payments.
Are there any pharmacies near Giant Food?
Yes, there is a Giant Pharmacy nearby, which provides pharmacy and drugstore services.
Where can I find financial services near Giant Food?
You can find Coinme for currency exchange and ATMs, as well as PNC Bank and Wells Fargo Bank nearby for your banking needs.
What dining options are available near Giant Food?
Nearby dining includes Pizza Hut, Il Gusto Ristorante, Salsitas Grill, Bollywood Masala La Plata, IHOP, and Pardon My Cheesesteak offering a range of cuisines.
Does Giant Food offer any additional services?
Yes, Giant Food offers services like Order It! for easy ordering and Redbox kiosks for movie rentals.