Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
22 Shining Willow Way, La Plata, MD
20646-4224, United States
Hours
Reviews
4.2
500 reviews
5 stars
271
4 stars
128
3 stars
52
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising the staff's friendliness while others experienced poor attitudes and long wait times.
Food Quality
The food is generally described as good and fresh, but there are complaints about inconsistencies, such as melted ice cream and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Order Accuracy
There were multiple instances of incorrect orders and complaints about missing items, leading to dissatisfaction among customers.
- JSJason DeLizio, Sr.Dec 28, 20251.0It used to be well kept, clean, and friendly. Today, and the last time I stopped here it was unclean, the staff was very unpleasant and looked like they were annoyed by customers. The Blizzards were hardly mixed and the fries, we just ordered, were cold. Whoever owns this place- you need to hire new staff.
- OOohheyjasDec 23, 20252.0I ordered a strawberry cheesecake blizzard, the lady rung in the chocolate dipped strawberry blizzard(no cheesecake at all). when I got it I politely said it shouldn’t have chocolate, but the blonde hair girl told me it had cheesecake in it so I said okay and pulled off. No cheesecake was in it. The manager was great and remade the right one. I just didn’t understand the point in lying when it was an easy fix………
- BLBobbie LiminalDec 14, 20255.0Friendly and fast service, order prepared correctly and it was delicious.
- BBBee BurnettSep 27, 20255.0Food, ice cream and coffee are very good and the staff is very firendly
- TMTina MarieSep 2, 20255.0It's always good and the staff is excellent, but it always seems they are under staffed and the wait is long.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in La Plata serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as a fast-food chain.
What are the operating hours of Dairy Queen Grill & Chill in La Plata?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill in La Plata?
Yes, Dairy Queen Grill & Chill offers outdoor seating for its customers.
Does Dairy Queen Grill & Chill in La Plata have wheelchair accessibility and high chairs for children?
Yes, the location is wheelchair accessible and provides high chairs, making it family-friendly and good for kids.
Can customers order food online from Dairy Queen Grill & Chill in La Plata?
Yes, customers can place orders online for pickup through their website's order URL.
What special menu items are featured at Dairy Queen Grill & Chill in La Plata?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and specialty cakes from DQCakes.com.
Are there any family and kid-friendly amenities at Dairy Queen Grill & Chill?
Yes, the restaurant welcomes families and children, offers high chairs, free WiFi, restrooms, and a drive-thru service.
How can customers benefit from nearby Panera Bread when visiting Dairy Queen Grill & Chill?
Customers visiting Dairy Queen can also enjoy variety at nearby Panera Bread, a coffee shop and cafe, perfect for a morning coffee or light meal before or after ice cream treats.
What other services are close to Dairy Queen Grill & Chill that might be useful for customers?
Nearby services include FedEx Office Print & Ship Center for shipping needs and Capital One Bank for financial services, making it convenient for customers to handle errands alongside their visit.
Where can customers take their pets after visiting Dairy Queen Grill & Chill?
Petco, a nearby pet store and groomer, is conveniently located close to Dairy Queen Grill & Chill for any pet care needs before or after your visit.