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McDonald's

3.2
(1268 reviews)

Business Details

854 Jefferson Pike, Knoxville, MD
21758, United States
(301) 834-5201
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
854 Jefferson Pike, Knoxville, MD
21758, United States

Hours

Reviews

3.2
1,268 reviews
5 stars
347
4 stars
245
3 stars
244
2 stars
130
1 star
302

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Wait Times

Numerous reviews highlighted long wait times, especially in the drive-thru, with some customers waiting over 20 minutes.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
  • ST
    Spiral Tote
    3 days ago
    2.0
    26 FEB.2026 Service was good. My sandwich was fine and my chicken tenders were dry and more than the 4 pieces I ordered. I usually check my food before I leave(ALWAYS), this time I didn’t and was already on the road. I stopped at another McD’s and let them know my situation they were so very accommodating. Thank you McD’s in Frederick (by Army base)
  • BP
    Bonn Parker
    Feb 21, 2026
    1.0
    Gonna have to give you guys 1 star until you quit losing your minds, stop having people pay and then pull up so you can give the person who was behind you their food first, there hasn't been anything priced fairly or any good deals in months, and the fast food isn't fast anymore
  • BH
    Bob Hogan
    Jan 21, 2026
    5.0
    Yes, I eat here on occasion and I like the Big Mac.
  • DS
    Daniel S
    Jan 10, 2026
    1.0
    Empty drive through but a 10 minute wait for food that was cold, stale and disgusting. The fries were soggy and cold, the buns on the burgers were literally crunchy. The only edible part of the meal was the Diet Coke. The Frederick county health department needs to inspect this dump asap.
  • GW
    George Walter
    Jan 9, 2026
    5.0
    Staff was great and CJ was great on the register. Very polite and fast service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service?

McDonald's dine-in service at 854 Jefferson Pike, Knoxville, MD is open from 5:00 AM to 12:00 AM every day of the week.

Is McDonald's open 24 hours for delivery?

Yes, McDonald's offers 24/7 delivery service every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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