Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Wait Times
Numerous reviews highlighted long wait times, especially in the drive-thru, with some customers waiting over 20 minutes.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
ST
Spiral Tote
3 days ago
2.0
26 FEB.2026 Service was good. My sandwich was fine and my chicken tenders were dry and more than the 4 pieces I ordered. I usually check my food before I leave(ALWAYS), this time I didn’t and was already on the road.
I stopped at another McD’s and let them know my situation they were so very accommodating. Thank you McD’s in Frederick (by Army base)
BP
Bonn Parker
Feb 21, 2026
1.0
Gonna have to give you guys 1 star until you quit losing your minds, stop having people pay and then pull up so you can give the person who was behind you their food first, there hasn't been anything priced fairly or any good deals in months, and the fast food isn't fast anymore
BH
Bob Hogan
Jan 21, 2026
5.0
Yes, I eat here on occasion and I like the Big Mac.
DS
Daniel S
Jan 10, 2026
1.0
Empty drive through but a 10 minute wait for food that was cold, stale and disgusting. The fries were soggy and cold, the buns on the burgers were literally crunchy. The only edible part of the meal was the Diet Coke.
The Frederick county health department needs to inspect this dump asap.
GW
George Walter
Jan 9, 2026
5.0
Staff was great and CJ was great on the register. Very polite and fast service.
What are the operating hours for McDonald's dine-in service?
McDonald's dine-in service at 854 Jefferson Pike, Knoxville, MD is open from 5:00 AM to 12:00 AM every day of the week.
Is McDonald's open 24 hours for delivery?
Yes, McDonald's offers 24/7 delivery service every day of the week.
What hours is the McDonald's drive-thru open?
The drive-thru at McDonald's is open 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I order McDonald's for delivery online?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
Does this McDonald's location offer a rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby convenience stores can I visit before or after dining at McDonald's?
Sheetz is a nearby convenience store and gas station where you can grab snacks or fuel your vehicle.
Is there a nearby hotel if I want to stay close to McDonald's?
Yes, Holiday Inn Express & Suites Brunswick is a nearby hotel offering accommodations near McDonald's.
Are there other food options near McDonald's?
Nearby food options include Asia Star for Chinese cuisine, Dunkin' for coffee and donuts, Papa John's Pizza, and Burger King for fast food variety.
How can nearby ATMs help customers visiting McDonald's?
PNC ATM nearby provides convenient access to cash if needed before or after your visit to McDonald's.
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