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Wendy's

2.9
(619 reviews)

Business Details

8 Watkins Park Dr, Kettering, MD
20774, United States
(301) 249-3928

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Kettering, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kettering, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8 Watkins Park Dr, Kettering, MD
20774, United States

Hours

Reviews

2.9
619 reviews
5 stars
157
4 stars
91
3 stars
101
2 stars
58
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food orders, indicating a significant issue with food preparation.

Wait Times

Customers frequently complained about excessively long wait times in the drive-thru and for food orders, often exceeding 20-30 minutes.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Management Issues

Multiple reviews pointed to poor management practices, including lack of staff training and oversight, leading to operational inefficiencies.
  • JC
    Jahndra Cabrera
    Feb 9, 2026
    1.0
    Totally shocked. I ordered a Dave's double (only the burger) and a large chocolate frosty. The order was presented correctly. Totally shocked at the cost $12.59. No receipt provided. Only a sarcastic, " you have a good day". Totally disappointed.
  • BD
    Bob Dorsey
    Jan 15, 2026
    4.0
    Predictable.
  • JA
    Jamir Alexander
    Jan 10, 2026
    1.0
    Below average Wendy’s here. It seems that nobody worth a quarter wants to work there. Poor customer service, staff’s attitude is bad, they lack good communication skills and simple manners and almost every time I stop there, it always takes 15 minutes for my food to be ready, and then it’s prepared sloppy.
  • JA
    Jada Anderson
    Jan 1, 2026
    1.0
    With all the negative reviews I don’t understand how this location is still operating. Every time I order from them, something is wrong with my food. This evening was my last straw. I ordered via DoorDash, and when I received my food, I discovered that the baked potato I ordered was just FRENCH FRIES in the container. French fries instead of a baked potato?! That is absolutely ridiculous. The cinnabon I ordered was so hard I couldn’t even eat it. They also forgot my extra frosting, which I paid extra for. It is absolutely unacceptable how bad this location is. I won’t order from them again.
  • KR
    Keith Rodgers
    Dec 24, 2025
    2.0
    This restaurant never has ketchup at the drive thru. This is about the third time recently that this has happened.

Frequently Asked Questions About Wendy's

Is Watkins Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Kettering, MD?

The drive-through at Wendy's in Kettering, MD is open daily from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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