Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
612 reviews
5 stars
157
4 stars
91
3 stars
99
2 stars
57
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, indicating a significant issue with order accuracy.
Food Quality
Feedback indicated that food was often served cold, stale, or improperly cooked, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Wait Times
Customers frequently complained about excessively long wait times in the drive-thru and for food preparation.
- RSRobert SmithNov 8, 20252.0I know its fast food but, this is the worst wendys ive ever been to. Bad location as far as drive thru goes. Terrible customer service. I went inside to order (because the drive thru is terrible), I stood in front of the cash register for a LONG TIME while being ignored by employees. Finally the manager came over to take my order, the food was cold and over cooked at the same time. Stale fries, old chicken nuggets like the whole thing was just bad
- KCKyra CovinAug 31, 20251.0The absolute worst. No attention to detail. Ordered a biggie bag with a bacon junior cheese burger and 4 nuggets. But got only 3 nuggets and a hard burger that had to be sitting in a warmer all day, immediately throw it in the trash. Won’t go back. Definitely shows a lack of quality or even a care.
- BJBarry JonesAug 27, 20251.0This place needs someone that can take orders effectively at the drive thru and know what they are doing.I seen this person taking my order at the drive thru with his pants hanging off his butt and the manager says nothing crazy and unsanitary.
- QBQueen BrittAug 22, 20251.0This location deserves NO stars!! The customer service is unprofessional and the attitudes suck, the location needs to be cleaned more (the inside) .. I can only imagine how the bathroom looks and smell, the qualify of food is juat terrible. I wish I saved pictures from prior visit.. I was like let me try again maybe it was a bad day... but toss the whole location away! This was supposed to be my "baked potato " with bacon and cheese.. and go figure it was the last baked potato. Do better and stop playing with our money and food!
- SRSydney “Clyde” ReedAug 21, 20255.0I went thru the drive thru and this time they were pretty timely and only took 2min to address me which is great as my past experiences they take 5min sometimes. I asked for the Meal of Misfortune the new Wednesday Netflix special meal. She gave me the total I paid at the window she asked me to pull up to the cross walk I waited all of what felt like 1min she brought the food out bing bam thank you ma'am. She was very pleasant without putting on a show. Food was hot and drink looked great. Kudos to my local Wendy's 👏🏾
Frequently Asked Questions About Wendy's
Is Watkins Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kettering, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kettering, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 249-3928.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Watkins Wendy’s serve breakfast?
Yes, this Wendy’s location in Kettering, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Kettering, MD?
The drive-through at Wendy's in Kettering, MD is open daily from 6:30 AM to 1:00 AM.
Does Wendy's in Kettering serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does Wendy's in Kettering accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check availability via the Wendy's app or order.wendys.com by entering your delivery address.
How can I provide feedback or contact Wendy's in Kettering, MD?
You can contact the customer care via Live Chat at Wendy's contact page, call 888-624-8140, or directly call the location at (301) 249-3928. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Kettering, MD?
Wendy's is located at 8 Watkins Park Dr, Kettering, MD 20774, USA.
Are there other fast food or dining options near Wendy's in Kettering?
Yes, nearby you can find Chipotle Mexican Grill, Jerry's Subs & Pizza, KFC, BurnBox Pizza, and Smoothie King Largo offering a variety of food choices.
What nearby places can help with shopping or financial needs around Wendy's?
Nearby you will find Lendmark Financial for loans, Bank of America ATM, Western Union for money transfers, CVS Pharmacy for shopping, and Apex African Market for groceries.
Are there wellness or personal care services near Wendy's?
Yes, you can visit Cosmedica Natural Day Spa, Fancy Nails II, Emmanuel Hair Designers, Prostyle Barbershop, and LA Fitness close by for beauty and fitness services.
Does Wendy's offer online ordering and is there an app available?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering.