Brand Certified
Wendy's
2.9(619 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
8 Watkins Park Dr, Kettering, MD
20774, United States
Certified by Wendy's • Mar 01, 2026
(301) 249-3928
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/md/kettering/8-watkins-park-dr
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Kettering, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kettering, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
2.9
619 reviews
5 stars
157
4 stars
91
3 stars
101
2 stars
58
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Food Quality
Many customers reported receiving cold, undercooked, or incorrect food orders, indicating a significant issue with food preparation.
Wait Times
Customers frequently complained about excessively long wait times in the drive-thru and for food orders, often exceeding 20-30 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Management Issues
Multiple reviews pointed to poor management practices, including lack of staff training and oversight, leading to operational inefficiencies.
- JCJahndra CabreraFeb 9, 20261.0Totally shocked. I ordered a Dave's double (only the burger) and a large chocolate frosty. The order was presented correctly. Totally shocked at the cost $12.59. No receipt provided. Only a sarcastic, " you have a good day". Totally disappointed.
- BDBob DorseyJan 15, 20264.0Predictable.
- JAJamir AlexanderJan 10, 20261.0Below average Wendy’s here. It seems that nobody worth a quarter wants to work there. Poor customer service, staff’s attitude is bad, they lack good communication skills and simple manners and almost every time I stop there, it always takes 15 minutes for my food to be ready, and then it’s prepared sloppy.
- JAJada AndersonJan 1, 20261.0With all the negative reviews I don’t understand how this location is still operating. Every time I order from them, something is wrong with my food. This evening was my last straw. I ordered via DoorDash, and when I received my food, I discovered that the baked potato I ordered was just FRENCH FRIES in the container. French fries instead of a baked potato?! That is absolutely ridiculous. The cinnabon I ordered was so hard I couldn’t even eat it. They also forgot my extra frosting, which I paid extra for. It is absolutely unacceptable how bad this location is. I won’t order from them again.
- KRKeith RodgersDec 24, 20252.0This restaurant never has ketchup at the drive thru. This is about the third time recently that this has happened.
Frequently Asked Questions About Wendy's
Is Watkins Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Kettering, MD?
The drive-through at Wendy's in Kettering, MD is open daily from 6:30 AM to 1:00 AM.
Does Wendy's in Kettering serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does Wendy's in Kettering accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check availability via the Wendy's app or order.wendys.com by entering your delivery address.
How can I provide feedback or contact Wendy's in Kettering, MD?
You can contact the customer care via Live Chat at Wendy's contact page, call 888-624-8140, or directly call the location at (301) 249-3928. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Kettering, MD?
Wendy's is located at 8 Watkins Park Dr, Kettering, MD 20774, USA.
Are there other fast food or dining options near Wendy's in Kettering?
Yes, nearby you can find Chipotle Mexican Grill, Jerry's Subs & Pizza, KFC, BurnBox Pizza, and Smoothie King Largo offering a variety of food choices.
What nearby places can help with shopping or financial needs around Wendy's?
Nearby you will find Lendmark Financial for loans, Bank of America ATM, Western Union for money transfers, CVS Pharmacy for shopping, and Apex African Market for groceries.
Are there wellness or personal care services near Wendy's?
Yes, you can visit Cosmedica Natural Day Spa, Fancy Nails II, Emmanuel Hair Designers, Prostyle Barbershop, and LA Fitness close by for beauty and fitness services.
Does Wendy's offer online ordering and is there an app available?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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