Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold, stale, or poorly prepared items.
Cleanliness
Feedback indicated inconsistent cleanliness, with some customers noting dirty dining areas and unsanitary conditions.
Customer Service
Mixed reviews on staff friendliness and professionalism, with some customers experiencing rude service.
KS
Kitty Smile
4 days ago
4.0
Went inside and the store was clean. Used the self service kiosk. Not much trouble, but miss the personal touch and talking to a person.
SG
Solomon Gainyard
Feb 11, 2026
4.0
I uber from here several times and it gets mildly annoying when they forget stuff like sauces for my nuggets. Today they forgot my nuggets and sent me cookies instead. Uber help was useless so I had to call them and show up with my receipt to get my nuggets. The manager was very professional. They gave me my 10 nuggets and even some hot fries. I should've paid for another iced tea lemonade since I appreciated the good service.
SD
Saucey Dragon
Feb 6, 2026
1.0
0:5 in order accuracy. Never been a more poorly run McDonalds location in the US
TA
Tory A
Jan 12, 2026
1.0
Yall make nasty breakfast all in morning:/ I don’t like this McDonald’s they make nasty food already in the morning
KB
Kelly Bishop
Dec 31, 2025
1.0
Got the order wrong?The store smelled really bad.The staff was not helpful or friendly when it came to replacing my order.Food was coldOverall , wasn't worth the price