Tropical Smoothie Cafe

Reviews

• AC

  Aniya Counts

  Feb 5, 2024
  1.0
  We placed an order on DoorDash the order sat for an hour until we called as soon as the phone is picked up we are greeted with “ I’m not making it go head cancel it” then proceeded to be very disrespectful and hang up. Spoke to another person who was also very rude to be a “supervisor” both people we spoke to were extremely rude then wanted to call and try to back track being respectful saying we can get a refund. I don’t know who works here but they need to be trained in customer service because that was extremely uncalled for especially when I did not start off being rude just simply wanting to know about my order.
• TF

  Tito Ramirez (Fuentes674)

  Aug 29, 2023
  1.0
  I’m not one to complain about service but damn, it took my coworker’s order nearly 45 min to get. Drank our smoothies and all. Speaking of smoothies. I paid extra for strawberries in a detox island smoothie. Was there strawberries? NONE. Tasted like watered ginger. My Baja chicken wrap? I paid extra for pineapple salsa. Was there pineapple salsa? NONE. I understand the lunch rush, which is why we ordered with time to spare but come on. I can accept waiting 15/20 min to get quality food and drinks but waiting 30/45 min for orders that aren’t even made right? Unacceptable.
• AP

  Aaron P

  Nov 9, 2022
  2.0
  Okay smoothies and food, but very slow during lunch time. Even ordering through the app took about 45 min just to get my order completed. Don’t come here if you have a short lunch break like I typically do.
• JM

  Jennifer McConnell

  Apr 7, 2021
  1.0
  poor management

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