CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jessup is here with warmth and welcome. Panera Bread. Food as it should be.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
While some items are praised for their taste, others are criticized for being poorly prepared or lacking in quality.
Cleanliness
The dining area is generally reported as clean, but there are complaints about the cleanliness of bathrooms and food preparation areas.
Speed of Service
Customers frequently mention slow service, particularly in the drive-thru and during busy hours, leading to long wait times.
YK
Yash Khanna
3 days ago
1.0
12 dollars for such tiny portions is criminal. Do better Panera
RM
Resey Mays
Nov 17, 2025
3.0
Curbside pickup delivered 12 mins late. Food was accurate and tasty.
SK
Shangis Khan
Nov 14, 2025
3.0
The slowest breakfast drive through in the world on weekdays. The line just doesn't ever move. If you go at 7am on a weekday, good luck. Expect a 25 minutes wait to serve a 4 car line. You WILL be late for work.
NN
Nau Naz
Nov 10, 2025
3.0
Recently opened Panera. Have plenty of parking and seating, it's brightly lit with big windows, the decor is newer style.
But food is just okay, delivered quickly and prepared is a haste. Ok place to grab a coffee but for hot tea the hot water is never hot....always lukewarm 😔.
LM
Leslie Meyer
Nov 5, 2025
3.0
Never had to wait 25 minutes to get soup and sandwich at a Panera in my life. Especially when the place was nearly empty. There were only 2 people on front of me. The staff was more concerned about a catering order than serving the customers standing in front of them. And there were literally 8 people working food prep. Never going back to the Columbia location again. And, oh yeah, it cost over $15.00 for soup, sandwich and a drink! No wonder the place was dead.