McDonald's

3.7
2101 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7878 Pocomoke Ave, Jessup, MD
20794, United States

Hours

Reviews

3.7
2,101 reviews
5 stars
834
4 stars
476
3 stars
370
2 stars
140
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

Mixed reviews on food quality; some customers received cold or stale items, while others praised the freshness.

Cleanliness

While some reviews noted clean bathrooms and dining areas, others mentioned unsanitary conditions.

Customer Experience

Several customers expressed frustration with order accuracy and customer service, leading to a negative overall experience.
  • TT
    Thomas Tang
    4 days ago
    1.0
    Ok i ordered late on the app used a coupon and i drove down to the McDonald drive thru to get my food. the McDonalds light is on and some employees cars are parked. All the employees hide inside and don't answer the mic and i drove around and knocked the window and they don't answer. i saw couple dash drivers and they said they supposed to be open and they had to can their delivery too. management if you are not getting business after 1-2am and it is because your employees are doing their job. Not because lack of business. i did get my refund from the app after canceled my order. Just wasted my gas and time.
  • TM
    Taja McNeal
    Dec 25, 2025
    1.0
    This is advertised as a 24 hour location. We pulled up to the drive through, saw two employees sitting inside, and they said they were closed. No further explanation. Disappointing.
  • KC
    Kay's Care
    Dec 15, 2025
    1.0
    Was going to say hit 5 stars. For the food. I saw the manager take a cup with water inside, she look inside of it. Then empty it into the ice. I told the man outside . Yall going to make someone sick. This happened at 10:25
  • PM
    Phyllis Malloy
    Dec 3, 2025
    2.0
    I'm writing about the drive thru... for the last 3 times, my order has been partially wrong...one or more pieces of my order is not what I ordered. Tonight, I spent over $18.00 for 2-10 piece Mac nuggets, a small chocolate shake and a holiday pie. I paid $2.29 for a holiday pie, but got a regular apple pie instead. Stuff like this is not good for business.
  • SS
    smashingken1
    Nov 10, 2025
    1.0
    Explain to the lady I ordered two large drinks not 2 medium I order the same thing almost every day I made sure I said large she got upset start screaming no you didn't I said calm down it's a drink. I will keep it. I said good the manager see how she acting she's going to say something. She looked at me didn't say anything.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Jessup, MD?

McDonald's in Jessup, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.