Dunkin'

3.7
531 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

8600 Washington Blvd, Jessup, MD
20794, United States
(301) 875-4732
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jessup, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8600 Washington Blvd, Jessup, MD
20794, United States

Hours

Reviews

3.7
531 reviews
5 stars
249
4 stars
104
3 stars
61
2 stars
21
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with many customers reporting rude or inattentive staff, leading to negative experiences.

Operational Issues

Frequent complaints about incorrect orders, items being out of stock, and the store closing early or not being open during posted hours.

Cleanliness and Safety

Several reviews mention unsanitary conditions, including reports of pests and dirty equipment, raising health concerns.

Food Quality

Customers express dissatisfaction with food quality, including burnt items and incorrect drink preparations.

Staff Attitude

Mixed feedback on staff demeanor; while some employees are praised for friendliness, others are criticized for poor attitudes and lack of professionalism.
  • DT
    Dante Thomas
    5 days ago
    1.0
    I attempted to grab some donuts today on my way home. The two individuals of Indian descent stared at me and didn't bother to ask if I needed help. I walked out and I will never come back in here! Unbelievably horrible service at a time of economic uncertainty. You should just close up shop!!!
  • CR
    Chenooo R
    Nov 11, 2025
    1.0
    Very rude. Rushed me to place an order after asking to hold on to give a sec to look at the menu. Then the worker proceeded to say do you wanna come inside. Very rude impatient and unprofessional! I will never go back there.
  • BB
    Big Buuhr
    Oct 5, 2025
    1.0
    Hours are wrong. They locked up at 7:50
  • HT
    Hannah Tuinstra
    Aug 19, 2025
    1.0
    Came in to get a single donut for my son. Waited for about 10 minutes at the register while 2 employees ran around, not even acknowledging my existence. I said excuse me am I able to order here. They said yes. Then the female said we’re very busy (as she leans on the counter) if you really want to order use the kiosk. I said it’s just a donut. She said oh well and smirked. So I walked out. Just to see no cars in the drive thru. I don’t expect much when I go to this location but I do expect to at least be helped.
  • EM
    Edwin M
    Jul 13, 2025
    2.0
    They are almost always out of something. There is this one lady with pink hair who always seems to have an attitude. Like why work in the service industry with that type of attitude. For the most part the place sees to be clean. There is a few staff members that are fine but like I said the one lady seems to be the one ruining the place. There is a need for better staff.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jessup, MD?

Dunkin' in Jessup, MD is open Monday to Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Jessup offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.