Wendy's

3.6
975 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Hyattsville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hyattsville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6410 Sargent Road, Hyattsville, MD
20782, United States

Hours

Reviews

3.6
975 reviews
5 stars
359
4 stars
230
3 stars
168
2 stars
60
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic politeness.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Wait Times

Customers frequently mentioned long wait times in the drive-thru and for mobile orders, often exceeding acceptable limits.

Food Quality

While some reviews praised the food as hot and fresh, others reported issues with food quality, including undercooked items and stale buns.

Cleanliness and Environment

The restaurant's cleanliness and overall environment received mixed feedback, with some noting it was clean and updated, while others described it as dirty and uninviting.
  • JJ
    Jennifer
    Nov 11, 2025
    1.0
    Poor service, we waited over 55 minutes at the drive-thru
  • AR
    Aldrin Rozario
    Nov 10, 2025
    1.0
    Worst customer service i have had. First of all. Sitting at the drive thru with no cars infront of me for 15mins then drive up and pick up with drinks missing. Did not want to drive again and went in the store and damn was the manager loud and said i am only taking orders, talk to someone else. Then showed my receipt to the other guy, manager objected and cursed at that employee to not move from her spot and not worry about this. Then another guy gave me a cup and then the straws and napkins empty. Never seen a loud obnoxious manager straight up cursing employees and providing bad service to customers. Never going to this wendy ever again.
  • GH
    greg harper
    Nov 7, 2025
    1.0
    Complete dump. Management if you want to call it that is beyond rude. Bathrooms arent even available. Why are you even open
  • E1
    EAB 1972
    Nov 5, 2025
    1.0
    Picked up a mobile order today through the drive-thru and the young lady that handed me the food had zero customer service skills. Not one thank you, welcome, NOTHING. Opened the window, passed me the food, not a word. Pretty much acted like I was bothering her. Even at the speaker she was extremely unpolite. Just nasty for no reason. Act like you want to be there
  • PR
    Pixie Reign
    Sep 17, 2025
    5.0
    The team could try being a little more friendly. At least my order is always correct. I don't like that they never hand a receipt off. It's weird.

Frequently Asked Questions About Wendy's

Is Riggs + Sargent Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.