At Wendy’s in Hyattsville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hyattsville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic politeness.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently mentioned long wait times in the drive-thru and for mobile orders, often exceeding acceptable limits.
Food Quality
While some reviews praised the food as hot and fresh, others reported issues with food quality, including undercooked items and stale buns.
Cleanliness and Environment
The restaurant's cleanliness and overall environment received mixed feedback, with some noting it was clean and updated, while others described it as dirty and uninviting.
JJ
Jennifer
Nov 11, 2025
1.0
Poor service, we waited over 55 minutes at the drive-thru
AR
Aldrin Rozario
Nov 10, 2025
1.0
Worst customer service i have had. First of all. Sitting at the drive thru with no cars infront of me for 15mins then drive up and pick up with drinks missing. Did not want to drive again and went in the store and damn was the manager loud and said i am only taking orders, talk to someone else. Then showed my receipt to the other guy, manager objected and cursed at that employee to not move from her spot and not worry about this. Then another guy gave me a cup and then the straws and napkins empty. Never seen a loud obnoxious manager straight up cursing employees and providing bad service to customers. Never going to this wendy ever again.
GH
greg harper
Nov 7, 2025
1.0
Complete dump. Management if you want to call it that is beyond rude. Bathrooms arent even available. Why are you even open
E1
EAB 1972
Nov 5, 2025
1.0
Picked up a mobile order today through the drive-thru and the young lady that handed me the food had zero customer service skills. Not one thank you, welcome, NOTHING. Opened the window, passed me the food, not a word. Pretty much acted like I was bothering her. Even at the speaker she was extremely unpolite. Just nasty for no reason. Act like you want to be there
PR
Pixie Reign
Sep 17, 2025
5.0
The team could try being a little more friendly. At least my order is always correct. I don't like that they never hand a receipt off. It's weird.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hyattsville, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hyattsville, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 559-4322.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Riggs + Sargent Wendy’s serve breakfast?
Yes, this Wendy’s location in Hyattsville, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Hyattsville, MD?
The drive-through is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and until 3:30 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on 6410 Sargent Road?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Wendy's at 6410 Sargent Road open for dining in and drive-thru?
Yes, this Wendy's location offers dine-in service as well as drive-thru options.
How can I order delivery from the Wendy's in Hyattsville?
You can order delivery through the Wendy's app or via order.wendys.com by entering your delivery address.
Where can I find menu pricing for the Wendy's in Hyattsville?
Menu prices can be viewed on order.wendys.com or the Wendy's mobile app by selecting this location.
What nearby fast food options are located around Wendy's at 6410 Sargent Road?
Nearby fast food options include Pizza Hut and another Wendy's, offering additional choices for dining in the area.
Are there any grocery stores near this Wendy's location where I can shop before or after eating?
Yes, grocery stores near this Wendy's include Ayyoof and Selam Market and Carryout, convenient for shopping in the same trip.
What nearby facilities can be useful if I need medical or health services near Wendy's in Hyattsville?
ManorCare Health Services - Hyattsville and Safe Harbor Christian Counseling are nearby healthcare options you can visit before or after your meal.
How can I contact the Wendy's at 6410 Sargent Road for feedback or inquiries?
You can call the location directly at (301) 559-4322 or contact Wendy's Customer Care via their website or phone at 888-624-8140.