Papa Johns Pizza

2.9
311 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Hyattsville, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hyattsville pizza for any occasion. Call us for pizza delivery in Hyattsville or stop by 1817 East West Highway for carryout to order the best pizza in Hyattsville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1817 East West Highway, Hyattsville, MD
20783, United States

Hours

Reviews

2.9
311 reviews
5 stars
99
4 stars
47
3 stars
24
2 stars
17
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to a negative experience.

Delivery Issues

Numerous reviews highlighted long wait times for delivery, with some orders taking over an hour and arriving cold or incorrect.

Food Quality

Several customers complained about cold, poorly made pizzas, and incorrect orders, with some expressing disappointment in the overall taste.

Positive Staff Recognition

A few customers praised specific staff members for their outstanding service and willingness to resolve issues.

Hygiene Concerns

There were multiple mentions of poor hygiene practices among staff, raising concerns about food safety.
  • SS
    Sal Sal
    4 days ago
    1.0
    Pizza came without marinara sauce!!! Wings were so cold. My whole order was a complete disaster!! Do yourself a favor and don’t even order from this store!!!
  • FR
    fanta Richardson
    Oct 29, 2025
    5.0
    I want to give shout out to the phenomenal staff Y’all have her name is Thomasina epps she delivers great pizzas to my home and she has great customer service she is always on time delivering my pizza and deserves a 10 star rating keep up the good work.
  • VG
    Vianka Gonzalez
    Oct 23, 2025
    1.0
    The driver was very demanding for tip and the pizza was cold and super thin you cant pick up and sprinkle of cheese
  • DM
    Debbie Mixon
    Oct 14, 2025
    4.0
    I wanted to give a great big shout out to the staff Thomasina Epps, her customer service is polite and outstanding. The food was hot and delicious and she's very much a kind person. She works really hard and she often delivers to our agency or even when she's in the restaurant, she has the same great disposition. Keep up the great work!!!
  • FM
    Fred Mueller
    Oct 2, 2025
    5.0
    So I ordered my food online and the website did some weird stuff an pretty much my order went through for them that it would be for tomorrow at 11:30 which yes I ordered close to closing time but the food was never made so I get there it’s 12:06 the place is closed employee named Mike that works there (which everytime I’m getting door from here when he is here the food is even 10000000 times better.) but there is nobody in this store only him he tells me the news an what had happened an it’s my fault ordering so late he proceeded to say he can put it together for me which again we could of just canceled the order he was there now after hours he should be home but with happiness an so much positivity said no I can make it all an have it for you. Which honestly I was not expecting to get any food I really in though maybe he was joking or he didn’t wanna do it which you know if someone makes food for you but there heart isn’t in it then the food will reflect that but omg like the craftsmanship of this man’s cooking is incredible my son (just turned 1) literally ate the whole huge slice an not just that the cheese bread the wings like it was not a smaller order for real this man needs some kind of recognition because it’s like everytime I’m here he is always the one making everyone feel good if there is an issue an with grace will step in an find solutions Mike again my family thanks you for everything you did an have done for me you never let me down an your a great hard worker that should have praise your truly the best

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Hyattsville, MD?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.

When is Papa Johns Pizza in Hyattsville closed for holidays?

The Hyattsville location is closed on December 25, 2024. On other holidays like December 24 and 31, and January 1, the store operates from 10:00 AM to midnight.