Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Hyattsville on East-West Highway between Toledo Road and Belcrest Road in front of The Mall at Prince George's across from Food Giant.
Service quality is inconsistent, with some servers receiving high praise for attentiveness while others are criticized for being rude or inattentive.
Food Quality
Food quality varies significantly; some customers report excellent meals while others complain about poorly prepared or unsanitary dishes.
Atmosphere
The restaurant's atmosphere is often described as chaotic or unwelcoming, with reports of cleanliness issues and inappropriate behavior from staff.
Management Issues
Management appears to be a recurring problem, with several reviews highlighting poor handling of customer complaints and lack of professionalism.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences noted, particularly with specific servers who provided exceptional service.
JS
John Stone
Jan 1, 2026
1.0
Was there not long ago, just strange on the different sizes of steak were basically looking like the size or angle of a hot dog, the management seemed lost or unaware of what to say or do. The lobster we had also were smelling very bad and different sizes. I asked for their names no one replied and management didn’t really want to come to respond by the body language and me over hearing the server explain that no one want to deal with them.
RC
REVIVE Credit
Dec 26, 2025
1.0
My food never comes out correctly, do I have to start cooking at home? Learning from this mistake
T8
Tony 84
Dec 19, 2025
1.0
I placed a pickup order, it was already ready, but they never came out to give it to me. I waited more than 20 minutes until I went down to ask, and it was ready and completely cold. I think they should be more attentive or indicate that pickup isn't available, or at least say that you have to go inside to pick it up at the counter so you don't have to wait so long.
TR
Tammy Richards
Dec 19, 2025
5.0
I don't write reviews often, but this one was a must, even before driving off the parking lot. I visited Outback as part of a large party. We arrived for our 12:30 p.m. Friday reservation and were seated almost immediately. The hostess staff was very welcoming and friendly.
However, the true highlight of our experience was our lead waiter, Evan. He is the epitome of customer service—the face card, without question. From the moment service began, Evan demonstrated an exceptional level of professionalism, attentiveness, and composure. His professionalism, warm smile, patience, poise, and incredible memory were remarkable. Managing 20+ orders and 30-40 additional requests with such ease is no small feat, yet Evan never missed a beat. He appropriately delegated and requested assistance when needed, without disrupting service or our guest experience.
Throughout the entire two-hour experience, his temperament never wavered. He consistently went above and beyond expectations. Several of us—especially those with high standards for restaurant service—were equally impressed. There was absolutely nothing to complain about when it came to him.
While the food met expectations, it was Evan’s exceptional gift for hospitality that truly elevated the entire experience. If I were able to rate "Service," with ten stars, I would! He represents the highest standard of customer service, and Outback is extremely fortunate to have such a high-caliber employee on its team.
MM
Mailk
Dec 17, 2025
2.0
i tried coming with my son and a date. The restaurant was just inappropriate, it felt like a club event, and my lobster was smelling awful. I felt like it was done on purpose, no way you cant smell that fishy smell..
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Hyattsville?
Outback Steakhouse in Hyattsville is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse in Hyattsville.
What meal services can I enjoy at Outback Steakhouse?
Outback Steakhouse serves lunch, dinner, and happy hour.
Is Outback Steakhouse in Hyattsville suitable for families and kids?
Yes, the restaurant welcomes families and offers a children's menu and high chairs.
What types of payment does Outback Steakhouse accept?
Outback Steakhouse accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Can I order food for delivery or pickup from Outback Steakhouse?
Yes, you can order for in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Where can I find the menu for Outback Steakhouse in Hyattsville?
You can view the menu online at https://www.outback.com/menu/hyattsville or click here to see the lunch menu specifically at https://www.outback.com/lunch.
What nearby shopping destinations can I visit when dining at Outback Steakhouse?
Outback Steakhouse is located in front of The Mall at Prince George's, making it convenient to shop at stores like Vans, JCPenney, Claire's, and Underground by Journeys before or after your meal.
Are there quick dining options near Outback Steakhouse for a casual meal?
Yes, nearby quick dining options include &pizza - The Mall at Prince Georges, Sbarro, Five Guys, McDonald's, and Subway.
How can I reach Outback Steakhouse if I plan to visit nearby entertainment venues?
Outback Steakhouse is near VR Nite arcade and several restaurants. Visitors can enjoy a meal before or after entertainment at VR Nite or explore dining options like Mezeh Mediterranean Grill and Hook & Reel Cajun Seafood & Bar close by.