Outback Steakhouse

4.0
2572 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Hyattsville on East-West Highway between Toledo Road and Belcrest Road in front of The Mall at Prince George's across from Food Giant.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3500 East West Highway, Hyattsville, MD
20782, United States

Hours

Reviews

4.0
2,572 reviews
5 stars
1,344
4 stars
515
3 stars
272
2 stars
146
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some servers receiving high praise for attentiveness and friendliness, while others were criticized for rudeness and poor management.

Food Quality

Food quality was inconsistent; while some dishes were praised for being delicious, others were reported as undercooked or not meeting expectations.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, particularly in the bathrooms and kitchen, which negatively impacted customer experiences.

Positive Experiences

Several customers reported enjoyable dining experiences, often linked to specific servers who provided exceptional service.

Management Concerns

There were complaints about management's handling of customer issues, with some customers feeling dismissed or poorly treated.
  • JK
    Jean Kline
    3 days ago
    5.0
    Best service at a take out
  • CS
    Christian Simpson
    3 days ago
    1.0
    I honestly don’t know what happened to this Outback location, but the whole experience felt off from the moment I walked in. The look and design of the place are rundown and give off a chaotic, almost ghetto vibe—not at all what you expect when you’re trying to sit down for a decent family dinner. People were walking out left and right from their table, and not sure if result from outback staff or what? The quality of the food didn’t make things any better. Everything tasted rushed and poorly prepared, like no one in the kitchen really cared. For the prices they charge, you’d expect something at least presentable, but it all felt low-quality and inconsistent. And the bar? Completely out of pocket. Instead of a relaxed atmosphere, it was full of loud, drunk people, making the whole place feel more like a rowdy dive than a family-friendly restaurant. Definitely not somewhere I’d bring kids or anyone looking for a calm meal. Overall, this location needs serious improvement—from the environment to the food to the behavior happening around the bar. Until then, I won’t be coming back.
  • KK
    Kathy
    Nov 14, 2025
    3.0
    employees, food and drinks were great. my waitress was kind and food and drinks came out quick. the restaurant has their own parking lot and I didn't have any issues with parking. there was another customer who sat across the dining area from me and he wouldn't stop staring at me and started recording me. I told my waitress and she said that was her family member. After I told my waitress, that man stopped staring at me and left me alone. when family members of employees come to the restaurant they should also still have etiquette. so I felt the atmosphere here was terrible.
  • OC
    OG Cellus
    Nov 11, 2025
    1.0
    Got there, they sat us at our table. Had us wait a Hour and a half, finally gave us our drinks. Then waited another 30min before we decided to leave. Horrible service. I mean if you like rude service then help yourself and eat there. Another store on the Exit List lol. Thank you for that
  • EJ
    Emajae Jones
    Nov 8, 2025
    5.0
    The General Manager at the Outback in PG Mall is amazing! He truly cares about his customers and makes sure everyone has a great experience. I had an issue during a previous visit, and he handled it with so much professionalism and kindness. You can tell he takes pride in running this location — it really shows in the atmosphere and service.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.