Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 30 minutes.
Food Quality
While some customers praised the freshness and taste of certain menu items, others complained about receiving cold or poorly prepared food.
Cleanliness
Several reviews noted cleanliness issues, particularly in the bathrooms, which were described as dirty or broken.
AR
Antonio Rivera
Oct 29, 2025
5.0
Buen lugar para recoger órdenes de doordash y Uber atienden rápido
LC
Louis Ceaser
Oct 17, 2025
1.0
All the employees had their backs turn against the counter..laughing talking and playing..I got one employee attention who told me to go to kiss to place my order
ZW
Zion Wilson
Oct 15, 2025
3.0
They really need to put up drive through signs and arrows, so people dont block in coming and outgoing traffic of the shopping center.
AA
Aisha Ashidda
Sep 20, 2025
2.0
Can only use kiosk. Made it a little difficult to personalize my order
AA
Andy ALRIDGE
Sep 14, 2025
1.0
I walked in the store at approximately 8 39 am there were 6 or 7 employees behind the counter talking not working or helping customers I asked for my order twice and was ignored by two employees they continued talking in Spanish all the customers are being ignored while they talk to each other I asked for my order a third time the manager said she was busy and wanted to cancel my order she had six employees standing right next to her. She should be fired from this job immediately. Totally unacceptable.