Giant Food

4.3
1738 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
3521 East-West Highway, Hyattsville, MD
20782, United States

Hours

Reviews

4.3
1,738 reviews
5 stars
968
4 stars
453
3 stars
184
2 stars
50
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff interactions; some employees are praised for helpfulness while others are reported as rude or unprofessional.

Store Cleanliness

The store is generally reported as clean, but there are complaints about unpleasant odors and spoiled produce.

Product Quality

Concerns about the quality of certain products, particularly in the meat and produce sections, with reports of moldy items and poor freshness.

Pricing

Prices are viewed as high compared to competitors, with some customers expressing dissatisfaction with the value for money.

Store Layout

The store is described as well-stocked but difficult to navigate due to overcrowding and poor organization in some areas.
  • TO
    Together We Heal Outreach
    Nov 17, 2025
    1.0
    Warning Beware!!!!!!!!!! I have been to the giant on East West highway the protein bars has been expired both times I brought it to the attention of the manger and it was received with attitude. You gotta watch what they are putting on sale.
  • DD
    Doris Deen
    Nov 17, 2025
    1.0
    Tremendously rude, poor and disrespectful Customer Service. I will never go here again. In fact I read several reviews that the Safeway across the street from PG Mall is far cleaner and better. I was able to finish my shopping there and even they said that too often people come there And express their frustrations with Giant and they themselves do not want anything as a business to do with this store. Good riddance!
  • NZ
    Nekky Zuby
    Nov 13, 2025
    1.0
    Fake 5 star reviews of people taking pictures of produce section to leave a review? Truth is my family and will never go here over Safeway. Safeway has a much better staff & customer service. The store is very clean. Go to Safeway it is not even a fair comparison.
  • MJ
    Michael Jusu
    Nov 13, 2025
    1.0
    I do Not recommend that residents in the Hyattsville area attend this particular Giant. My neighbors and I have been concerned about the treatment from the staff of the store for some time now. We plan on organizing the community to actively start giving real feedback on stores in our area that do not value us as customers or deserve our business. Especially with better options just walking distance away. The customer service here is subpar. Starting from the Management and the aggressive style of security that they enforce at the store. Please if you can, go to Safeway located across the street. The experience is pleasant, the food is fresh, there are no attitudes just lurking mysteriously from every other person you speak with. In all fairness, not all of the workers here behave that way. There are some workers that have been there a long time Particularly the cashiers that do an excellent job. But this store constantly rotates employees in and out. I wonder why. As well as poor store managers. The appropriate grocery store in the area is Safeway, not this giant. There is also an Aldis near by. I have received a lot of feedback from my community as folks are constantly posting warnings about this giant on internal message boards.
  • JP
    Jennene Pugh
    Nov 13, 2025
    1.0
    Myself and my neighbors in our building do not go here anymore. If you are in the Hyattsville area do not visit Giant across the street from PG Mall located on E. West Highway. If you go up one block further, we all go to the Safeway. Customer Service is excellent. They do not have attitudes, and they even have a parking deck so you do not get wet. There is always some type of drama or problem or issue going on at this Giant. Very unprofessional, I would give zero stars if it were available. The problem obviously starlets from the top.

Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food in Hyattsville?

Giant Food in Hyattsville is open daily from 6:00 AM to 10:00 PM. On select holidays, hours vary; for example, it closes earlier on Thanksgiving (5:00 PM) and Christmas Day (5:00 PM).

Does Giant Food offer delivery and pickup services?

Yes, Giant Food provides both in-store pickup and delivery services, including contactless delivery and curbside pickup for added convenience and safety.