Giant Food

4.2
1745 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
3521 East-West Highway, Hyattsville, MD
20782, United States

Hours

Reviews

4.2
1,745 reviews
5 stars
971
4 stars
455
3 stars
184
2 stars
50
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude customer service, with specific complaints about staff attitudes and management behavior.

Cleanliness

While some customers noted that the store was clean, others reported unpleasant odors and unsanitary conditions in certain areas, particularly the produce and meat sections.

Product Quality

Several reviews highlighted issues with expired or spoiled products, particularly in the meat and produce sections, leading to concerns about food safety.

Store Experience

Customers expressed frustration with long wait times at checkout and issues with self-checkout machines, impacting their overall shopping experience.

Pricing

Feedback indicated that prices were perceived as high compared to competitors, with some customers finding better deals at other grocery stores.
  • JW
    jamal walker
    Dec 25, 2025
    1.0
    My brother just called me and said he was accused of stealing at this location and when they found nothing on him they said he's not allowed in the store and still tried to call the police on him. Profiling at it's absolute worst and on Christmas no less
  • PR
    Pixie Reign
    Dec 23, 2025
    3.0
    The self check out girl in the evening is rude.
  • TO
    Together We Heal Outreach
    Nov 17, 2025
    1.0
    Warning Beware!!!!!!!!!! I have been to the giant on East West highway the protein bars has been expired both times I brought it to the attention of the manger and it was received with attitude. You gotta watch what they are putting on sale.
  • DD
    Doris Deen
    Nov 17, 2025
    1.0
    Tremendously rude, poor and disrespectful Customer Service. I will never go here again. In fact I read several reviews that the Safeway across the street from PG Mall is far cleaner and better. I was able to finish my shopping there and even they said that too often people come there And express their frustrations with Giant and they themselves do not want anything as a business to do with this store. Good riddance!
  • MJ
    Michael Jusu
    Nov 13, 2025
    1.0
    I do Not recommend that residents in the Hyattsville area attend this particular Giant. My neighbors and I have been concerned about the treatment from the staff of the store for some time now. We plan on organizing the community to actively start giving real feedback on stores in our area that do not value us as customers or deserve our business. Especially with better options just walking distance away. The customer service here is subpar. Starting from the Management and the aggressive style of security that they enforce at the store. Please if you can, go to Safeway located across the street. The experience is pleasant, the food is fresh, there are no attitudes just lurking mysteriously from every other person you speak with. In all fairness, not all of the workers here behave that way. There are some workers that have been there a long time Particularly the cashiers that do an excellent job. But this store constantly rotates employees in and out. I wonder why. As well as poor store managers. The appropriate grocery store in the area is Safeway, not this giant. There is also an Aldis near by. I have received a lot of feedback from my community as folks are constantly posting warnings about this giant on internal message boards.

Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food in Hyattsville?

Giant Food in Hyattsville is open daily from 6:00 AM to 10:00 PM. On select holidays, hours vary; for example, it closes earlier on Thanksgiving (5:00 PM) and Christmas Day (5:00 PM).

Does Giant Food offer delivery and pickup services?

Yes, Giant Food provides both in-store pickup and delivery services, including contactless delivery and curbside pickup for added convenience and safety.