Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3500 East West Highway in Hyattsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with portion sizes and pricing.
Customer Service
While many reviews highlighted friendly and attentive staff, there were significant complaints about unprofessional behavior and inconsistent service experiences.
Cleanliness
Most customers found the restaurant clean, including the restrooms, although there were concerns raised about unsanitary practices by some staff.
Pricing
Numerous customers expressed that the food is overpriced, with several comments indicating dissatisfaction with the value for money.
Atmosphere
The atmosphere was generally described as pleasant and welcoming, contributing positively to the dining experience.
TK
Tasfia Maysa Binte Kamal
Oct 26, 2025
5.0
The hotdogs were good
RP
Ruth Pierrelus
Oct 9, 2025
5.0
I just have to say, I love this Five Guys! I’ve been coming here for lunch almost every day for the past month, and it never disappoints. I always get my hamburger with no bun, instead, they make it in a bowl with extra lettuce, kind of like a mini burger salad, and it’s SO GOOD 😍. Super fresh, flavorful, and honestly keeps me full all day. I’ve even lost 10 pounds this month just eating this for lunch!
The customer service here is always on point 10/10 every time. I’ve never had a bad experience. Everyone’s always smiling, friendly, and so polite from the cashier to the cooks to the person handing you your food. You can tell they really care about their customers.
Huge shoutout to the whole team at this location you guys are doing an amazing job! Keep it up 💪🍔
SG
Smash Gerry
Aug 4, 2025
5.0
Very proper Five Guys. Everything is clean including the Restrooms. Very nice!
MV
Mary Vincent
Jul 26, 2025
4.0
The food is tasty but too expensive!
LA
Lucía Aguilar
Jul 14, 2021
5.0
Que lugar el personal con una amabilidad se les ve el espírito de servir a los demás ..
Me encanto mis hijos muy feliciz
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Hyattsville accept reservations?
No, Five Guys at 3500 East West Highway in Hyattsville does not accept reservations.
What are the operating hours of Five Guys in Hyattsville?
Five Guys in Hyattsville is open daily from 11:00 AM to 10:00 PM for dine-in and pickup services.
Does Five Guys offer delivery, and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online through their delivery website.
Can I customize my burger and milkshake at Five Guys Hyattsville?
Yes, Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys Hyattsville have gluten-free options?
Buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, and allergen information is available for review.
What payment methods does Five Guys Hyattsville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can customers find Five Guys in relation to The Mall at Prince Georges?
Five Guys is located nearby The Mall at Prince Georges, making it convenient for shoppers to grab a meal before or after visiting the mall.
How can customers use nearby transit or locations like PG Plaza Dental to find Five Guys?
Customers visiting nearby PG Plaza Dental can easily access Five Guys at 3500 East West Highway for a quick meal after their appointment due to close proximity.
Are there other dining options near Five Guys Hyattsville?
Yes, nearby dining options include California Grill, Outback Steakhouse, Larry's Cookies, Sbarro, Charleys Cheesesteaks, Chipotle Mexican Grill, and Auntie Anne's Pretzels.
Is Five Guys Hyattsville family-friendly and accessible?
Yes, the restaurant welcomes children, has high chairs, wheelchair accessible entrances, and restrooms to accommodate families and guests with accessibility needs.