Dunkin'

3.7
466 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hyattsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3030 Queens Chapel Rd, Hyattsville, MD
20782, United States

Hours

Reviews

3.7
466 reviews
5 stars
214
4 stars
95
3 stars
48
2 stars
34
1 star
75

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted slow service, particularly with mobile orders and drive-thru wait times.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the store.

Product Quality

Customers expressed dissatisfaction with food quality, including stale items and poorly prepared drinks.
  • CG
    Conor Grew
    3 days ago
    2.0
    Painfully slow experience in all regards: mobile ordering, drive through, or counter ordering. Food ordered is often incorrectly prepared.
  • AU
    Anne U
    Nov 15, 2025
    1.0
    Every time I go to this Dunkin it’s a problem. They’re so rude, don’t know how to follow basic instructions, & they are always making mistakes. Scrap this Dunkin staff entirely please especially the manager lady Mariana or whatever her name is. Very condescending & has a bad attitude.
  • JY
    jackie Young
    Oct 12, 2025
    1.0
    I just left this location on a Sunday morning ordered 2 medium black hot coffee with 6 creams and 6 sugars on the side instead of cream and sugar on the side they put all the cream and sugar in one coffee and only rung me up for one coffee I’m not sure what the problem is at this location but this isn’t the first time they messed up on my order. I will not be coming to this location again. I tried calling to speak with a manager no answer. I’m beginning to think that there is a language barrier at this location.
  • EE
    ED
    Sep 18, 2025
    1.0
    Slow service! Staff will ignore you. Order on app and arrive 15 minutes later, drink still not ready
  • HA
    hafeez ahmed
    Sep 13, 2025
    1.0
    I am a regular customer, but this Dunkin’ consistently mishandles mobile orders. My app orders are often not ready, misplaced, or incorrectly prepared (e.g., adding cheese when I request none). Staff frequently avoid helping, sometimes speaking only in Spanish, making it hard to resolve issues. Even after notifying the manager, nothing has improved. Very frustrating — defeats the purpose of ordering ahead.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hyattsville, MD?

Dunkin' in Hyattsville is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both curbside pickup and delivery services.