Location.com logo
Brand Certified

Dunkin'

3.7
(471 reviews)

Business Details

(240) 736-9291
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hyattsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3030 Queens Chapel Rd, Hyattsville, MD
20782, United States

Hours

Reviews

3.7
471 reviews
5 stars
216
4 stars
95
3 stars
48
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff, slow response times, and frequent order mistakes.

Staff Attitude

Several reviews highlighted negative attitudes from staff, with some customers feeling disrespected or ignored.

Order Accuracy

Numerous complaints were made about incorrect orders, including missing items and wrong preparations.

Cleanliness Issues

Customers noted unsanitary conditions, including dirty environments and improper food handling.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AY
    Athena Yang
    Feb 14, 2026
    2.0
    Coffee was not what I ordered and neither was the refresher the correct ratio. The staff seemed idle even though the drive line wrapped around the building and the in-store was very busy. Decorations were cute.
  • CR
    Cristina Rauda
    Jan 27, 2026
    2.0
    La cajera no tan amigable negocio hay por uno de cliente servicio al cliente es dificil pero es trabajo
  • AD
    Aurora Diaz
    Dec 10, 2025
    1.0
    The service today was terrible. My daughter ordered a hot chocolate, and the cashier, who had slanted eyes, sold it to her. We waited for 12 minutes, and then they said they didn't have any. When I asked why they charged me for it, the cashier, very annoyed and in a bad mood, made a hot chocolate for my daughter. Because it was hot, I didn't realize that she had only put plain water in it. The chocolate had absolutely no chocolate flavor. They need to train their staff because customers come to buy, not just to ask questions, and they deserve to be treated properly. If they can't treat people with respect, they should find another job, because they're earning their money; they're not working for free. They need to learn how to treat people and not be so bitter. Let's be considerate of how we treat others.
  • KK
    Kitty
    Dec 1, 2025
    5.0
    I always have a great experience there. Lovely staff
  • CG
    Conor Grew
    Nov 21, 2025
    2.0
    Painfully slow experience in all regards: mobile ordering, drive through, or counter ordering. Food ordered is often incorrectly prepared.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hyattsville, MD?

Dunkin' in Hyattsville is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: