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Dunkin'

3.8
(216 reviews)

Business Details

(301) 559-1763
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hyattsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2970 Belcrest Center Dr, Hyattsville, MD
20782, United States

Hours

Reviews

3.8
216 reviews
5 stars
98
4 stars
48
3 stars
28
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude service and long wait times.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported issues like stale donuts and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, with some customers noting dirty conditions in the store.

Atmosphere

The atmosphere is described as cramped and busy, with some customers feeling uncomfortable due to the layout and crowding.

Pricing

Customers expressed dissatisfaction with recent price increases, feeling that the value does not match the cost.
  • RP
    Ryan P (pigeoncaster443)
    Feb 7, 2026
    5.0
    Really great staff, they’ve been getting our coffees and breakfast orders right and timely! Only wish is for Dunkin’ to bring back chipotle hash browns haha
  • MS
    Muneca Private Care Recovery Services
    Nov 8, 2025
    1.0
    This is like my 3rd time in here. They are literally the slowest Dunkin’ donut establishment ever! I can promise you I would never be back to this place again after the last encounter. I waited at the registered to be acknowledged for about 10mins. The reason I waited was bc I was hungry and another spot was 20mins out the way of my route for the day. After some time went by, I decided to just place my order at the machine since the staff were taking so long to even say hi and take my order. After another 10 mins go by, a girl asked me what I ordered. I told her and then 2 mins later she comes back to tell me there wasn’t any oat milk for my drink. I told her okay well I’ll still take my sandwich, but I’ll need a refund for my drink as I cannot do regular milk or NF milk. She then still ask is there anything else i want, I said no because I wanted a caffeinated drink, but can’t do any other milk. She then tells me, “oh well I can’t do refunds.” I said what do you mean? She said my boss can only give you a refund so give me your name and number. I told her that’s ridiculous. She shrugged her shoulders. I asked her, “did you just shrug your shoulders as if you don’t care?” She said, “well I can’t do refunds so…” — I said okay don’t worry about it. They got the right one, I’ll make my complaint to corporate and leave a review on every platform if I have too. She proceeded to write my name and number on the back of receipt paper. I clarified that the boss will call me and she said yes. Anywho, 5 mins later I get my sandwich and drive off. As I am eating, I noticed 3 pieces of straight black hair baked into my damn sandwich. I was so upset because not only did this “fast food” experience was no lie about 20mins or longer, my sandwich had hair in it and I couldn’t get the caffeine drink! Fast forward, 3 days went by and you think the boss called me to refund my $7 for the drink, NO! I called in the evening and he happened to pick up the phone. I said, “can I speak to the boss?” He said, “what do you want?” I said, “wow; are you the boss?” He said, “you asked to speak with the boss, I’m asking what do you want?” — I said I guess customer service has been thrown out the window between the staff “Jacey” and you, no wonder why the staff doesn’t care how they treat their customers.” To conclude this up, I had to go into the store while he was there to get my total $13 back. The boss didn’t even say sorry, I apologize, NOTHING!
  • DD
    Damon Dash
    Oct 14, 2025
    1.0
    The lady at the register barely understood English and seemed unhappy to see me even though I don’t know her..I ordered a cream cheese poppyseed bagel and they put my bagel in the MICROWAVE and it was sloppily made and it wasn’t cut in half either. The staff here just don’t give a damn, I want my 4$ back..enter at your own risk. Also if your wondering how I know my bagel was microwaved, it’s because I have been cooking for a living for over 10 years
  • ES
    Emigdio Sanchez
    Sep 13, 2025
    1.0
    Tienen a una señora que no atiende bien deberían de entrenarla o buscarle otro sitio en la parte de atrás donde no interactúe con personas por qué lo de ella no es atender pésimo servicio
  • TF
    THE WILD FAMILY!
    Aug 10, 2023
    1.0
    This is the worst Dunkin’ ever I came inside for coffee and this person at the register named patrician was so rude and disrespectful pls hire new workers sincerely tiff

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Hyattsville, MD?

Dunkin' in Hyattsville is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Hyattsville offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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