RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold or improperly cooked items, particularly fries and burgers.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with their service.
Order Accuracy
There were multiple instances of incorrect orders being given to customers, including missing items and wrong food.
Hygiene Concerns
Several reviews raised concerns about cleanliness and food safety, including issues with food handling and unsanitary conditions.
AO
Ashley OCHOA
Nov 15, 2025
4.0
We ordered four apple pies but they only gave us 2 of them
AT
Alexis Tee
Nov 15, 2025
4.0
I originally placed an online mobile order for a set time
Unfortunately, I could not make it in time so my food was sitting and cold :(
Luckily ,after asking the manager , they were courteous enough to remake the food freshly for me , and I appreciate that! Thank you
JA
Jeffrey Alfaro
Oct 5, 2025
5.0
customer service is to slow its always the same issue orders arnt never ready
SS
Sumaia
Oct 5, 2025
1.0
I ordered large French fries but they gave me medium size and i told them to give me fresh one but they gave old one
DW
Dyan Williams
Sep 14, 2025
3.0
I ordered the glo burger it wasn't hot cheese wasn't melted do better with the drive thru customers please
What are the operating hours of Checkers at 3032 Queen's Chapel Road in Hyattsville?
Checkers is open daily from 10:00 AM to 1:00 AM Sunday through Thursday and until 4:00 AM on Fridays and Saturdays.
Does Checkers at this location offer late-night dining options?
Yes, Checkers serves late-night meals with extended hours until 4:00 AM on Fridays and Saturdays.
Can I order Checkers food for delivery online?
Yes, you can order delivery from Checkers online at https://order.checkersandrallys.com/menu/5975-queens-chapel.
What payment methods are accepted at Checkers on Queen's Chapel Road?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Is there a drive-thru service available at this Checkers location?
Yes, this location has a drive-thru for convenient ordering and pickup.
What is the dress code when visiting Checkers at this address?
The attire for visiting Checkers is casual.
Are there safety measures in place at Checkers due to COVID-19?
Yes, Checkers has implemented safety measures including an enclosed kitchen, limited personal contact, limited patio and walk-up window access, and strict hygiene protocols.
Where can I find a coffee shop near Checkers to grab a drink before or after my meal?
Dunkin' is a nearby coffee shop and breakfast place where you can get coffee before or after visiting Checkers.
What shopping options are available near Checkers at 3032 Queen's Chapel Road?
The Shops at Queens Chillum, Price Rite Marketplace of Hyattsville, and Lidl are nearby shopping centers and grocery stores for your convenience.
Are there any entertainment or service stores close to Checkers?
Yes, GameStop is nearby for video games, and Ben and Y Cleaning Services offer professional event photography services.