Outback Steakhouse

4.3
2392 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Hunt Valley off of I-83 and Shawan Road in front of Wegmans and nearby Embassy Suites by Hilton.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
134 Shawan Road, Hunt Valley, MD
21030, United States

Hours

Reviews

4.3
2,392 reviews
5 stars
1,558
4 stars
411
3 stars
189
2 stars
86
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised attentive staff while others reported slow and unprofessional service.

Food Quality

Food quality varied significantly; some enjoyed their meals while others experienced undercooked or poorly prepared dishes.

Atmosphere

Generally positive remarks about the restaurant's atmosphere, though some noted cleanliness issues.

Staff Recognition

Several staff members received commendations for their excellent service, particularly Nieca and Eric.

Customer Experience

Many customers expressed dissatisfaction with their overall dining experience, citing issues with orders and service.
  • JR
    Jo Rand
    Nov 15, 2025
    3.0
    Rib eye steak rare was very chewy. Was offered bread with our salads and it didn't show up until after meal was served. No desert offered and we asked while waiter was giving us instructions on how to pay.
  • RL
    Robert Lopez
    Nov 11, 2025
    4.0
    Wife and I stopped by and had dinner at the Hunt Valley location today 11/11/25 on Veterans day. As a veteran, I got a free meal. It was very good. Thank you. I appreciate it. Wife's meal was good also. What I was disappointed with was the price of a mixed drink. Whiskey and ginger ale cost $14.00. That seems like an incredibly high price for a mixed drink. I won't be ordering alcohol the next time I visit that location.
  • LF
    Lys F
    Nov 8, 2025
    1.0
    My experience tonight was so horrible! I'm not the type to leave bad reviews but i have to share my experience. My party booked our reservation for 6, we were told we had an hour grace period. We came at about 6:30 and we had to wait 20 minutes for a table we booked. Tonight i ordered the chimichurri filet and it came cold. I asked for a new one cooked medium and it came out well done. They offered to exchange my meal and i asked for the ribeye cooked medium and it came out dry and well done again. My order was messed up 3 times and i was so sad and disappointed.
  • CJ
    Cymone Jones
    Nov 3, 2025
    2.0
    My husband and I decided to come to this location on a Monday around 5:00 pm. The food was mediocre. We payed for a 6-ounce steak and received a 3-ounce sized steak. The service was extremely slow. We watched other customers come in after us and leave before us. You’d be much better off taking your money to Texas Roadhouse up the street.
  • SS
    Stacy Stultz
    Oct 20, 2025
    1.0
    I don't usually start my day, or anyone else's for that matter, like this; however, last night's experience at Outback Hunt Valley calls for some attention. We came as a party of ten to celebrate my husband's birthday. Although our group was accommodated and space was made for us, the evening went downhill rapidly. No one greeted us at the door for quite a while. It really wasn't overwhelmingly busy; plenty of tables were empty. Upon finally greeting us, the hostess told me she needed a minute to find a server who could "handle a group our size".... went to our table, no silverware, a few menus, and the wait began. The bartender claimed she was doing us a favor by serving us because so many people are flooding in (isn't that the point of restaurant work), and could we please order quickly. And, by the way, still not busy. Orders for waters and tea were taken and another server brought some. We waited. Pressured to order apps we did so yet had to ask for silverware. Had to ask for a gluten-free menu three times. Asked several people, yet no one remembered long enough to provide one. Ordered dinner, had to ask for water refills, and after promising the gluten-free dinner would be flagged for the kitchen, it came out with fried onions. My daughter waited through a plethora of excuses and blame shifting, yet we were all finished eating when her dish was put on the table. Dirty dishes stacked up, empty glasses everywhere and yet another server did his best to make sure the birthday song was over-the-top. Too late. And no one else was offered dessert despite a few of us wanting something. Icing on the cake, dead batteries in the card reader. Had to get up and walk around looking for help. No manager ever in sight or checking in ( I probably wouldn't at this location myself). Let's finish this by saying I have several years' experience in restaurant serving, and ALL of the basics are missing at Outback. Awful. There's no resolution here because we will not return. Last eyar, coincidentally, my sister and I tried to have lunch there and after being seated, waited TWENTY minutes before getting up and leaving. No server, no concern, no explanation. We gave it another chance, but never again. Can't imagine this place will last long.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.