Chipotle Hunt Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude staff and poor customer service, with many expressing frustration over incorrect orders and unhelpful employees.
Cleanliness
The location was often described as dirty, with unclean tables and overflowing trash cans, leading to a negative dining experience.
Food Quality
There were numerous complaints about food quality, including incorrect portion sizes, cold food, and items being out of stock.
Order Accuracy
Many customers experienced issues with mobile and in-person orders being incorrect or incomplete, leading to dissatisfaction.
Overall Experience
Overall, the location received a significant number of negative reviews, with many customers stating they would not return.
BR
B Rhein
Nov 17, 2025
2.0
Two stars because it could have been worse I guess. My bowl was filled with so much sour cream I couldn't eat it. And I was missing chips. When I filed a complaint online on the order they would only replace the missing chips. They didn't care about the quality of my main entree. Yall know nobody wants to eat that much sour cream. There was more sour cream than sofritas in my bowl. I didn't eat it.
CM
Craig Meseke
Nov 4, 2025
5.0
Great Chipotle location
AG
Alex Geiger
Oct 7, 2025
1.0
Really rude staff members. Awful service—they were out of kids and medium cups. Said our only option was to pay for a large cup, no offer of a discount or anything. Was more than happy with the the terrible service to not purchase anything instead.
AW
Amy Woolf
Oct 5, 2025
3.0
The food is usually good and orders are correct, so in that sense I can’t complain. But, they cannot be bothered to open on time. Multiple times I have had carry out orders through the app for 10:50AM and they don’t bother to unlock the door until close to 11 even though people are waiting outside and they’re supposed to be open.
KK
Kathy
Oct 4, 2025
3.0
Most of the time food is alright. Occasionally food poisoning...
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Hunt Valley?
Chipotle Mexican Grill is located at 112 Shawan Rd in the Hunt Valley Town Center, Baltimore, MD 21030.
What are the operating hours of this Chipotle location?
The Chipotle in Hunt Valley is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Hunt Valley offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I place an online order for pickup or delivery?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the payment options available at Chipotle Hunt Valley?
Chipotle accepts credit cards and offers gift cards. Customers can also benefit from online ordering and catering options.
Is this Chipotle location welcoming to the LGBTQ community?
Yes, the Chipotle Hunt Valley location welcomes LGBTQ customers.
Which nearby dining options are close to Chipotle Hunt Valley?
Nearby dining options include Coal Fire (pizza and Italian), Tropical Smoothie Cafe, Mint Leaf (Indian), Peet's Coffee, Noodles & Company, and Barrett's Grill (breakfast, seafood, steakhouse).
What nearby transit stations can help me reach Chipotle Hunt Valley?
You can use Hunt Valley Light Rail Station, Hunt Valley station, or Light Rail-Hunt Valley train stations to conveniently access the Chipotle location.
Are there shopping stores near Chipotle where I can shop before or after dining?
Yes, nearby shopping includes Chacos (shoe store), Mattress Warehouse of Hunt Valley, The Good Feet Store, White House Black Market, Burlington Coat Factory, DSW Designer Shoe Warehouse, and Eileen Fisher.