Papa Johns Pizza

2.8
229 reviews
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Business Details

2649 Annapolis Rd, Hanover, MD
21075, United States
(410) 519-7272
https://locations.papajohns.com/united-states/md/21075/hanover/2649-annapolis-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Hanover, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hanover pizza for any occasion. Call us for pizza delivery in Hanover or stop by 2649 Annapolis Rd for carryout to order the best pizza in Hanover, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2649 Annapolis Rd, Hanover, MD
21075, United States

Hours

Reviews

2.8
229 reviews
5 stars
60
4 stars
38
3 stars
19
2 stars
23
1 star
89

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, often exceeding two hours, with many receiving cold or incorrect orders.

Customer Service

Feedback highlighted poor customer service, including rude staff interactions, lack of communication, and unprofessional behavior from management.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including incorrect items and missing toppings, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with the quality of the pizza, citing issues such as cold food, uneven toppings, and poorly made pizzas.

Cleanliness Concerns

Several reviews raised serious concerns about the cleanliness of the establishment, including unsanitary practices by staff.
  • KK
    Katrina
    Oct 19, 2025
    5.0
    I was there on a busy night and there seemed to be an overwhelming amount of orders. I had a small interaction with Grady, who was awesome. He went above and beyond to make sure I received the correct order. I will be back.
  • BC
    Bonnie C
    Oct 12, 2025
    1.0
    Pizza was cold, scantly topped and had a bad taste. Save your money and try literally any other company. I wish I had just run to the store and grabbed a frozen pizza over this garbage. I’m done with Papa John’s for good.
  • NL
    nate leusch
    Aug 25, 2025
    1.0
    Every time we order we have issues... this is the worst papa johns I have ever had to deal with!!!
  • HC
    Heidy Catalan
    Aug 12, 2025
    5.0
    Not too friendly staff.
  • JT
    Joyce Tolentino
    Jul 30, 2025
    1.0
    I had a very unpleasant experience at this Papa John’s location. The staff was rude and completely ignored me when I came to pick up an order. One employee acted like he was busy with the computer and didn’t even acknowledge I was there. No greeting, no update and he just kept me waiting without saying a word. This kind of customer service is unacceptable. A simple “I’ll be right with you” would’ve made a big difference. Definitely not coming back!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hanover, MD?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.

When is Papa Johns Pizza closed for holidays?

The store is closed on December 25, 2024. It is open with regular hours on December 24, 2024, December 31, 2024, and January 1, 2025.