Jimmy John's

3.2

249 reviews

Business Details

Sandwich Restaurant

Jimmy John's

2645 Annapolis Rd, Hanover, MD

21076, United States

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

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3.2

249 reviews

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AI-generated from recent customer reviews

Numerous customers reported extremely slow service, with long wait times for both drive-thru and delivery orders.

Many reviews highlighted issues with incorrect orders and lack of attention to detail, leading to customer dissatisfaction.

Feedback indicated a mix of professionalism among staff, with some customers experiencing unprofessional behavior and poor customer service.

While some customers praised the taste and quality of the food, others reported issues such as missing ingredients and poor sandwich preparation.

AL
Anthony Long
1 day ago
5.0
Food is excellent, service is super fast. My go to jimmy johns. The new ham and cheese melt is delicious!
JH
Jeromy Harty
Jan 1, 2026
5.0
Always great, and super fast.
NL
nafissatou lo
Nov 21, 2025
5.0
Great team work !!!! Always, feel welcomed. And food is great! Keep up the good work!!!
MJ
Michael Johnson
Oct 13, 2025
1.0
The guy with glasses at the drive thru is very unprofessional and rolls his eyes
BL
Brendan Langdon
Sep 24, 2025
2.0
Been here several times. Today I had a short time to get in and out for a quick lunch. The guy taking my order was lackadaisical and didn’t bother to try to listen. I stressed two specific things and thought he entered it correctly but was not given a receipt to verify. Other members of the team were busy with the drive-thru so my order took a few extra minutes but then when I was given my order it was wrong. I wasn’t interested in making a scene and they were still busy with drive-thru orders but was left with a sandwich I didn’t want. If this guy taking my order (who did not appear to be busy like his teammates) bothered to listen I wouldn’t be writing this review.