Dunkin'

3.7
292 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hanover, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1741 Dorsey Rd, Hanover, MD
21076, United States

Hours

Reviews

3.7
292 reviews
5 stars
139
4 stars
53
3 stars
30
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including inattentiveness, rudeness, and language barriers that made ordering difficult.

Food Freshness

Many reviews indicated that the food, particularly donuts and bagels, were often stale or not fresh, leading to dissatisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders, highlighting a lack of attention to detail from the staff.

Cleanliness

While some customers noted cleanliness, others mentioned that the store was not as clean as it should be, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, there were instances of friendly and helpful staff, particularly noted in a few positive reviews.
  • RD
    Roy Denise
    Nov 3, 2025
    1.0
    My muffin wasn’t done. It was doughy on the inside and wet. Since I drove off without checking fully I contacted the establishment by phone to let them know. There was a reason I didn’t come to this location often, this was my final straw.
  • MM
    Marsha
    Nov 1, 2025
    5.0
    Love this location! ALWAYS the most fresh donuts. Latte is always good. I order via app for pick up and they are so quick. Everyone friendly and they recognize me when I walk in. Wish it was closer to my home!!
  • BB
    Brian
    Oct 5, 2025
    1.0
    I am pro-immigration and hate what ICE is doing, but this restaurant is a perfect example of why people without empathy resent immigration.💯 The person working, the drive-through here could not enunciate English. The one position that requires mastery of the language more than any other position, in a medium in which fluent English speaker sometimes cannot understand each other, was staffed by someone who was completely unintelligible. When I said that I could not understand her, someone else came on who probably should’ve been staffing the drive-through all along. She spoke clearly to me for a moment, but before telling me to pull around, she had a side conversation with the other person in their native tongue while I was still listening. They laughed, probably at me. When I pulled around, I said something about it, trying to be helpful. The worker who spoke better English still looked at me like I was insane. So if you want to experience gaslighting, by all means go to this Dunkin’ Donuts. If you want to be able to understand what is said to you and be treated with respect, please go somewhere else.
  • AM
    Arti Malhotra
    Sep 7, 2025
    1.0
    This location is newer but had no doughnuts at 1pm. They over charged us and on top argued when we pointed out
  • CT
    Conny Tate
    Aug 22, 2025
    4.0
    Nice my favorite breakfast place. The avocado 🥑 toast amazing.

Frequently Asked Questions About Dunkin'

What are the holiday season drinks currently available at Dunkin' Hanover, MD?

Dunkin' Hanover is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.

What are the regular operating hours for Dunkin' at 1741 Dorsey Rd, Hanover, MD?

Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, Saturday from 5:30 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.