Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hanover, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful during orders.
Food Quality
Many customers reported issues with food quality, including cold or stale items, incorrect orders, and poorly prepared drinks.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail when fulfilling requests were noted.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service at certain times.
AK
Amrinder Singh Kahlon
2 days ago
1.0
Worst customer service at the drive through window from morning shift… 👎🏻
JJ
J
Feb 17, 2026
1.0
Staff is unfriendly and food is luke warm. On the menu it shows eggs, bacon and cheese with hash browns and medium coffee for $6.00 but they will not honor it. Saying that it is no longer available. The menu needs be updated to reflect what it truly offered instead of misleading people. Would not recommend this location.
CF
Caress-Deanna Faulcon
Jan 30, 2026
5.0
I get my coffee there. Everyone is friendly. I have been going to this one over 10 yrs
RW
Randy Whitby
Jan 17, 2026
4.0
Did not have any mayo for the sandwich. French cruller donuts were stale.