Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hanover, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold, undercooked items and stale donuts.
Cleanliness
Several reviews mentioned unsanitary conditions in the store and restrooms, impacting the overall experience.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail when fulfilling requests.
Staff Attitude
Mixed feedback on staff friendliness, with some customers noting positive interactions while others experienced rudeness.
WR
Waseem Rana
5 days ago
1.0
Legit the worst Dunkin in the Severn area just avoid there horrible and don’t care
LK
Larry Kline
Oct 17, 2025
1.0
It's really difficult to screw up in Americano. The people that work here are rude and incompetent
QO
Quinn Owens
Oct 3, 2025
2.0
Underwhelming. Nice staff but long wait inside. Can remove the chipotle wrap from the menu :)
JJ
Julia Jenkins
Aug 17, 2025
5.0
This store is a hidden gem. The owner operators are amazing. They are friendly helpful and humble. Come support this business
MK
michael keck
Jun 13, 2025
5.0
The ladies here are so happy and very helpful on any issues with orders, the food is cooked right and drinks are amazing.
Thank you ladies for doing a great job!
Mike the happy Friday guy lol