Business Details
About
Mexican Restaurant
Chipotle Arundel Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,783 reviews
5 stars
603
4 stars
395
3 stars
195
2 stars
132
1 star
458
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Numerous reviews mentioned issues with food hygiene, including reports of food poisoning and unsanitary conditions.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating they were smaller than expected and inconsistent compared to other locations.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables and restrooms.
Delivery Issues
Several customers experienced problems with delivery orders, including missing items and incorrect orders.
- TRTennile Ramsay2 days ago5.0Burritos always yummy. This crew knew how to roll it without bursting the tortilla.
- NBNavita BealNov 13, 20251.0This is the second time this week my food was stolen by the DOORDASH DRIVER and chipotle only offered me a free drink DO NOT ORDER DELIVERY chipotle and door dash blames each other and neither is giving a refund! I just want my money back I spent $24 including delivery fee 👎
- CScharon shiffletteNov 6, 20255.0They need to slow down yet act upset if you don't know exactly what you want, not everyone goes to this place all the time.
- HLH LeckeyNov 3, 20252.0I'm going to go in order the food what's good not sure if it was a language barrier or what but they kind of didn't understand a little opposed to a lot. The atmosphere was uncomfortable especially when you're being solicited right in front of the store. Not being biased to this one location it appears that multiple Chipotle locations having problems soliciting. I am texting this review from my bathroom as I reached home no less than an hour later I have diarrhea uncontrollably with abdominal pain beware.
- KJKatrina JonesOct 21, 20251.0I tried not to complain but what I am about to say has happened so many times, that at this point, I can only assume it isn't a mistake. Every time we order delivery from this location, we order burrito bowls. They never make the rice properly (no lime,salt or Cilantro) and the portion sizes are SMALLER THAN NORMAL. The chips are usually not made well either. I've gone to other locations and get proper portions and have the rice made properly. There are also times when items are missing. I will say that there was a time (last year) that the food was pretty good. Not the case anymore. Save your money and go to a different location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Arundel Mills?
Chipotle Mexican Grill at Arundel Mills is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hanover, MD?
It is located at 7049 Arundel Mills Cir, in the Arundel Mills Shopping Center, Hanover, MD 21076.
Does Chipotle Mexican Grill at Arundel Mills offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Arundel Mills?
You can order online through their website or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve at Arundel Mills?
They specialize in customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced real ingredients.
Can I use gift cards or credit cards at Chipotle Mexican Grill in Arundel Mills?
Yes, Chipotle at Arundel Mills accepts gift cards and credit cards for payment.
Is Chipotle Mexican Grill in Arundel Mills welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants can I visit around Chipotle Mexican Grill at Arundel Mills?
Nearby restaurants include Bonchon Hanover (Asian fusion), Potbelly Sandwich Shop, Joe's Crab Shack (seafood), Copper Canyon Grill (American), Burger King, Red Lobster, and Baja Fresh (Mexican).
What attractions are close to Chipotle Mexican Grill at Arundel Mills that I can visit?
You can visit Arundel Mills Shopping Center for retail and entertainment and the Dr. Martin Luther King Memorial nearby for a landmark experience.
What are some nearby stores where I can shop before or after dining at Chipotle?
Nearby stores include Hot Topic Arundel Mills, dressbarn, Dollar Tree, Pandora Jewelry, and Justice, providing a range of fashion and retail options.