Mixed reviews on food quality; some enjoyed the cheesesteaks and fries, while others found them bland or poorly prepared.
Customer Service
Customer service is frequently criticized for being slow, unfriendly, and unhelpful, with several reports of poor handling of orders.
Pricing
Many customers feel the prices are too high for the portion sizes and quality of food received.
Cleanliness
Concerns raised about cleanliness, particularly regarding the grill and overall food preparation area.
Quick Service
Some customers appreciated the quick service during busy times, although this was not consistent across all visits.
NE
Nisa Ekmekcioğlu
Oct 2, 2025
4.0
Good option to have in between shopping sessions.
TR
Tom Robinson
Sep 20, 2025
1.0
Pretty sad looking cheesesteak if you ask me. And they didn’t even have steak sauce.
It was also too expensive for what you got.
CW
Charlita Wiley
Jul 30, 2025
1.0
I don't even know why I bother to post a review because it looks like NONE of the "powers that be" read them or respond anyway.
I ordered the wings with sweet teriyaki sauce and they were TERRIBLE. The wings lacked flavor and the sauce tasted old. The watermelon/strawberry lemonade was good, hence the 2 stars instead of 1.
CE
Coumba Edmondson
Jul 2, 2025
2.0
Cashier's need to learn customer service.
CC
claire
Jun 17, 2025
4.0
love it here, i’m just confused as to why they all wear masks but no one wears them correctly except maybe one person
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Arundel Mills Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Charleys Cheesesteaks open for delivery services?
No, Charleys Cheesesteaks does not offer delivery service as they are closed for all delivery hours every day of the week.
Can I use drive-through service at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through hours; it is closed for drive-through service every day.
Does Charleys Cheesesteaks offer pick-up or takeout services?
No, pick-up and takeout services are not available as all pick-up and takeout hours are closed throughout the week.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 7000 Arundel Mills Circle, Space #FC03A, Hanover, MD 21076, United States, inside the Arundel Mills Mall.
Can I visit Charleys Cheesesteaks when shopping at Michael Kors Outlet?
Yes, Charleys Cheesesteaks is conveniently located within Arundel Mills Mall, close to the Michael Kors Outlet, making it a great place for a meal or snack during your shopping trip.
Are there other dining options near Charleys Cheesesteaks within Arundel Mills Mall?
Yes, nearby options include Kokee Tea, a bubble tea and coffee shop, which is also inside Arundel Mills Mall and a good choice for refreshments before or after your meal.
What stores can I visit near Charleys Cheesesteaks at Arundel Mills?
Nearby stores include PUMA for sports wear and shoes, Shoe Dept. Encore for footwear, and KAY Outlet for jewelry, all located within Arundel Mills Mall, offering a variety of shopping experiences.
How can customers contact Charleys Cheesesteaks for inquiries?
You can call Charleys Cheesesteaks at +1 443-661-4790 or visit their Facebook page at https://www.facebook.com/1533832609988379 for updates and information.