McDonald's

3.4
764 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4225 Northwoods Trl, Hampstead, MD
21074, United States

Hours

Reviews

3.4
764 reviews
5 stars
243
4 stars
167
3 stars
144
2 stars
74
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in the dining area and bathrooms.

Food Quality

Feedback on food quality was mixed; some found it hot and fresh, while others received cold or incorrect items.

Staff Competence

There were complaints about staff not understanding orders or being unable to communicate effectively, leading to frustration among customers.
  • SJ
    Slavers Johnson
    1 day ago
    1.0
    Service was horrible I had talk with the general manager Kelly they over make there workers work managers are constantly on phone . It’s just sad I use to love coming here now I got to deal with a bunch of attuide
  • RE
    Robert Ebersole
    Dec 16, 2025
    5.0
    Very clean and big. I ordered to go, but no one called my name or anything. Me thinking it was because they were busy...turns out someone just set it on a shelf and walked away. Then I had to flag someone down to give it to me.
  • AS
    Ashley Schindler
    Dec 7, 2025
    1.0
    If I could give this location zero stars, I would. They never have any specialty items they advertise and their wait times are extremely long.
  • AU
    Aristotle Uhl
    Nov 16, 2025
    4.0
    Walked into the McDonald's turn to the right go to the screens to order enter my pin in wrong 3 times then continue to use my 1 dollar off my kids meal. I wait 5 minutes for my Chicken nuggets, small fries and a toy I enjoyed my nuggets... 4 stars.
  • LH
    Lori Hamlen
    Nov 8, 2025
    1.0
    Ordered a Big Breakfast with hotcakes…got only hit cakes and ordered a McChicken Biscuit with no egg, got a biscuit with egg and cheese… no chicken!

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's in Hampstead, MD?

McDonald's in Hampstead is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru opens at 4:00 AM and closes at midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.