Papa Johns Pizza

3.3
240 reviews
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Business Details

1407A SULPHUR SPRING RD, Halethorpe, MD
21227, United States
(410) 247-7272
https://locations.papajohns.com/united-states/md/21227/halethorpe/1407a-sulphur-spring-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Halethorpe, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Halethorpe pizza for any occasion. Call us for pizza delivery in Halethorpe or stop by 1407A SULPHUR SPRING RD for carryout to order the best pizza in Halethorpe, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1407A SULPHUR SPRING RD, Halethorpe, MD
21227, United States

Hours

Reviews

3.3
240 reviews
5 stars
91
4 stars
39
3 stars
25
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the pizza for being delicious, but there were numerous complaints about undercooked or poorly made pizzas.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor problem resolution.

Delivery Issues

Many customers experienced delays and issues with delivery, particularly when using third-party services like DoorDash.

Order Accuracy

A significant number of reviews mentioned incorrect orders or missing items, leading to customer dissatisfaction.

Cleanliness and Hygiene

Concerns were raised about cleanliness in the establishment, with reports of unsanitary practices by staff.
  • JC
    Jessica Cox
    Oct 15, 2025
    5.0
    Pizza is.good and the employees are always welcoming and nice.
  • SN
    Shakura Newman
    Sep 5, 2025
    1.0
    The food is good. The service could be better. Need better management. A manager who is more mature and has efficient problem solving skills. The one today,9/5 in the morning, isn’t quite ready for management.
  • PA
    Paul Akinade
    Aug 16, 2025
    5.0
    First time getting pizza here and it was timely
  • CM
    charles monroe
    Aug 3, 2025
    1.0
    Terrible establishment the guy answering the phone was very disrespectful and rude would not put the manager on then hung up on me.then when I called back they wouldn't answer i had to call customer service to have them connect me.once Connected the manager Tony said he did not believe me.and refused to give me the workers name.i order regularly 30 to 80 a order. We ordered in July almost 60 dollars. They had no drivers and used door dash it took the door dash guy over a hr to get here.all the food was cold I called and the manager said he couldn't send another order out because they were about to close and that he would credit me.so tonight my family wanted to watch movies and eat papa johns. We'll the manager refused to do anything towards the credit.the worker who initially answered the phone said people call up all the time and try to get free stuff I said well im not that person and I spend alot of money here.i said I will just call corporate and he said go ahead they arent going to do nothing anyway.
  • SG
    Steven Garcia
    Jul 22, 2025
    5.0
    Just want to thank the manager on duty at the time I'm writing this review. There was a problem with the delivery of the order (Doordash was delivering) and it was canceled. I called in to check and see what had gone on and spoke with the manager and he made everything right. Really want to say that I appreciate my interactions with the store. I think I've interacted with the manager once before and he was polite and calm and to the point. Thank you for the great service! Really appreciate y'all!
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Frequently Asked Questions About Papa Johns Pizza

What are the general opening hours for Papa Johns Pizza in Halethorpe, MD?

Papa Johns Pizza is open from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

When is Papa Johns Pizza closed for holidays?

Papa Johns Pizza is closed on December 25th, 2024. On December 24th, 2024, and December 31st, 2024, it is open from 10:00 AM to 12:00 AM. On January 1st, 2025, it is open from 10:00 AM to 12:00 AM.