Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The manager Teresa is very nice and handled my issue very professionally and polite. Highly recommend going here.
PR
Patrick Ruotolo
Feb 10, 2026
1.0
I had a order that was given to a person Reginald me in the drive thru. When I noticed the bag of food given to me wasnt mine I called mcdonalds. Long story short I was told that they knew about it and I was to come on for new food that was mine. I was told to.jisy throw out every thing I had there. I told the person I couldn't get there tonight and the person told me not to worry.I can come in tomorrow whenever it was convenient.That my name would be placed at a book.So on saturday, I contacted the mcdonald's and asked them if it was okay to come in to get my new food before I went to work.In williamsport, the person said, absolutely come on in no problem.We will make good on that.And sorry that happened to you. I said I wasn't worried about it. Mistakes happen, and as long as everybody got what was entitled to them. That was the biggest thing to me. So I arrive at the McDonald's. I introduced myself and explained to the girl at the counter that I have spoken to the manager and I was instructed to come in when the manager came to the counter. She told my partner and I that they were not replacing all of it. Because it was 40 pieces of chicken nuggets without a receipt. I instead, how do I produce a receipt on a bag of food that was given to me.That was mine it's nearly impossible to show you proof when the bag that was given again with the receipt was not min. She got very nasty, very disrespectful. Got loud in the lobby where other customers looked at me. I was extremely embarrassed and said, well. I'm only replacing one if you want it. Take it if you don't. You can get out think that manager needs to be fired. So do all you people in this area? Let's all stand together. Because people like that. If they're going to do it, to me, they're going to do it to you. We work hard for our money. We work hard in general. If we 're going to spend our money in an establishment, we expect the service that we expect to have. If we order something that's the order we're supposed to get my kind heart. Who does work in customer service knows how the game goes? Sometimes things are just not perfect. Things just don't fall into place like they're supposed to. But when those items are presented to you and it shows that it didn't fall into place or it didn't go as according to plan. That's when you have to do what you have to do to make the customer feel that that was an isolated problem. You don't tell somebody to come in. No problem, I'll fix it. I'll replace all of your food. You know what happened to the word a mouth? What happened to customer relations? No, I will not tolerate being disrespected, so on that. Note this McDonald's is extremely poor extremely disrespectful staff members, and they don't hold true to their words. What type of management do you have running this place? Don't go here. Take the trip. And go to the Morgan's Avenue one. On morgans ave u have Great people quality service and on top of that. It's a very nice peaceful environment. When you want to sit down and have your food.
CC
Christopher Connor
Jan 16, 2026
4.0
A clean, modern McDonald's, the staff was attentive, professional and friendly.
SB
Sir Boy
Jan 16, 2026
1.0
One day they have lemonade next day they out it been like this for last 2 weeks they never consistent with the lemonade... or they just lying cause they are to lazy to change it out
DD
Daniel Lugaro (Danny)
Jan 15, 2026
5.0
What the heck it's McDonald's, seen one seen them all 🤣🤣🤣
What are the regular opening hours for McDonald's at 10525 Sharpsburg Pike, Hagerstown?
McDonald's is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:30 AM to 11:30 PM.
Does this McDonald's have a drive-thru and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app for pickup or delivery?
Yes, you can use the McDonald's App available on iOS and Android for ordering pickup or delivery.
What is the address and contact number for this McDonald's?
It is located at 10525 Sharpsburg Pike, Hagerstown, MD 21740. The phone number is +1 301-739-9400.
Are there any convenient places nearby to visit before or after dining at McDonald's?
Nearby is Antietam National Battlefield, a notable park and historic attraction perfect for a visit before or after your meal.
What other fast food options are near this McDonald's location?
You can also find Burger King, Chick-fil-A, Wendy's, Blimpie, and Taco Bell nearby for varied fast food choices.
Are there any nearby stores or services useful for customers visiting McDonald's?
Yes, nearby places include 7-Eleven convenience store (currently closed), PNC ATM, ALDI supermarket, Sleep Inn & Suites hotel, and The UPS Store 7259 for shipping and printing needs.
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