Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
728 reviews
5 stars
323
4 stars
168
3 stars
96
2 stars
41
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Food Quality
Numerous reviews mentioned cold, old, or poorly prepared food, with complaints about undercooked items and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or poorly made food.
Speed of Service
While some praised the speed of service, many others noted long wait times and slow service, especially during busy hours.
- KSKatia SNov 13, 20251.0Horrible Dirty cold burger with rat poop on bacon never returning
- TCTraci CoulterOct 9, 20251.0Very disappointed in my drive thru experience today.The young guy took my order,had to pull up and wait at the white line.It took 6 minutes for the order and an additional 4 minutes for the forgotten item.While waiting for that item my other food got cold.The guy did not care in the least and said someone else put the order together, what a lame excuse.Just apologize and make it right.It seems door dash takes priority over a regular customer as all those orders were correct and had better customer care .I wasted 26 dollars on junk food and terrible customer service.
- JSJoel SickoOct 7, 20254.0The food was hot and fresh. The people were kind.
- SSScott SchleiffersSep 27, 20255.0It was a joy to go into a fast food joint and actually have a pleasant adult taking your order. Food was appetizing to look at and very readable priced. Restaurant was clean and in order
- PDPrincess DanielSep 24, 20255.0This Wendy's is the best, purely because every time I go they get my order right and go above and beyond, they never have me wait long.
Frequently Asked Questions About Wendy's
Is National Pike & Eastern Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hagerstown, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hagerstown, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (240) 648-3002.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does National Pike & Eastern Wendy’s serve breakfast?
Yes, this Wendy’s location in Hagerstown, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy’s on Dual Highway in Hagerstown?
The drive-thru is open Monday through Thursday from 6:30 AM to 1:30 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 6:30 AM to 1:30 AM.
Does this Wendy’s location offer breakfast options?
Yes, breakfast is served at this Wendy’s location with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available from Wendy’s near me at 950 Dual Highway?
Delivery availability can be checked by entering your address in the Wendy’s app or at order.wendys.com for your location near 950 Dual Highway, Hagerstown.
What payment methods can I use at Wendy’s on Dual Highway?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at this Wendy’s location.
How can I provide feedback or contact the Wendy’s at 950 Dual Highway?
You can contact Wendy’s Customer Care via live chat or phone at 888-624-8140, leave a message on their Contact page, or call the location directly at (240) 648-3002.
Where can I find the menu and prices for Wendy’s at 950 Dual Highway, Hagerstown?
Menu and pricing details are available on the Wendy’s website or mobile app after selecting this location.
Are there any hotels near Wendy’s at 950 Dual Highway for visitors needing accommodation?
Yes, nearby hotels include Garden Plaza Hotel, The Garden Plaza Hagerstown, Plaza Inn & Suites, Comfort Inn & Suites, Rodeway Inn, and Quality Inn & Suites, making it convenient for visitors dining at Wendy’s.
What nearby places can customers visit before or after dining at Wendy’s on Dual Highway?
Near Wendy’s, customers can visit Weis Markets for grocery shopping, Truth Church of the Apostle Doctrine for worship, or enjoy entertainment options like Hager Hall Conference and Event, Havana Hagerstown nightclub, and Musick’s restaurant and bar.
Are there nearby financial services close to Wendy’s at 950 Dual Highway?
Yes, M&T Bank and Western Union are nearby for banking and money transfer services, convenient for customers while visiting Wendy’s.
Does this Wendy’s location offer dine-in and drive-thru services?
Yes, this Wendy’s location offers dine-in, drive-thru, takeout, and delivery services where available.