Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently noted issues with food freshness and temperature, with some receiving cold or improperly prepared items.
Service Speed
Many reviews mentioned long wait times for food, especially during busy hours, leading to customer frustration.
Staff Attitude
Several customers reported rude or dismissive behavior from staff, impacting their overall experience.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions in the kitchen and dining area, raising health concerns.
Positive Experiences
Despite the negatives, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
DH
Dianna H
Nov 15, 2025
1.0
Check your food before you start eating, they gave my bf a raw sandwich. Hopefully he won’t end up sick because he ate some before he actually realized it wasn’t cooked all the way.
AS
Amanda Starkey
Oct 24, 2025
5.0
So good and fresh. One of the best breakfast sandwiches I had had in a while. Fresh never frozen.
DA
Donald Allgeier
Oct 5, 2025
1.0
They were more busy talking to each other and having a good time then helping me and another customer on the front
DB
Dylan Blackburn
Sep 28, 2025
3.0
Food is fresh, you are just going to be waiting for a long time unless you go through drive through. The orders fly by through drive through. I waited 30 minutes for 2 burritos.
PT
Poison Tacoz
Sep 27, 2025
2.0
Guy working was handling fries without gloves and serving them. Pretty gross. Pretty understaffed on a Saturday and crowded. Order taking forever
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hagerstown, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hagerstown, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 790-0659.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 18289 Showalter Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Hagerstown, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 18289 Showalter Rd in Hagerstown, MD currently open?
Yes! Wendy's at 18289 Showalter Rd is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours a day, seven days a week.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers both delivery and takeout services for convenient dining.
Can you order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com for pick-up or delivery.
Is breakfast served at this Wendy's?
Yes, this Wendy's serves breakfast options including sandwiches, coffee, and combos.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include another Wendy's and Subway sandwich shops close by.
What nearby services can help travelers visiting this Wendy's location?
Nearby facilities like Love's Travel Stops offer gas, convenience stores, and truck care services for travelers.
Are there any local attractions near this Wendy's for visitors to check out?
Visitors can explore the Hagerstown Regional Airport and the Hagerstown Aviation Museum close to this Wendy's location.