Wendy's

3.9
1240 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18289 Showalter Rd, Hagerstown, MD
21742, United States

Hours

Reviews

3.9
1,240 reviews
5 stars
580
4 stars
300
3 stars
143
2 stars
74
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted issues with food freshness and temperature, with some receiving cold or improperly prepared items.

Service Speed

Many reviews mentioned long wait times for food, especially during busy hours, leading to customer frustration.

Staff Attitude

Several customers reported rude or dismissive behavior from staff, impacting their overall experience.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions in the kitchen and dining area, raising health concerns.

Positive Experiences

Despite the negatives, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
  • DH
    Dianna H
    Nov 15, 2025
    1.0
    Check your food before you start eating, they gave my bf a raw sandwich. Hopefully he won’t end up sick because he ate some before he actually realized it wasn’t cooked all the way.
  • AS
    Amanda Starkey
    Oct 24, 2025
    5.0
    So good and fresh. One of the best breakfast sandwiches I had had in a while. Fresh never frozen.
  • DA
    Donald Allgeier
    Oct 5, 2025
    1.0
    They were more busy talking to each other and having a good time then helping me and another customer on the front
  • DB
    Dylan Blackburn
    Sep 28, 2025
    3.0
    Food is fresh, you are just going to be waiting for a long time unless you go through drive through. The orders fly by through drive through. I waited 30 minutes for 2 burritos.
  • PT
    Poison Tacoz
    Sep 27, 2025
    2.0
    Guy working was handling fries without gloves and serving them. Pretty gross. Pretty understaffed on a Saturday and crowded. Order taking forever

Frequently Asked Questions About Wendy's

Is 18289 Showalter Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.