Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
662 reviews
5 stars
298
4 stars
153
3 stars
78
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, long wait times, and rude staff.
Food Quality
Many reviews mentioned cold, undercooked, or improperly prepared food, with some customers expressing dissatisfaction with the taste.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Management Response
Some customers appreciated the efforts of managers to resolve issues, while others criticized management for poor oversight.
Value for Money
Customers expressed mixed feelings about the value, with some feeling prices were too high for the quality received.
- JLJanice LacerdaNov 11, 20251.0Today being Veterans Day when I approached for my free meal and drink the lady at the window first of all had no clue about the offer promotion and she did not give the free drink said that her manager asked to pay for the drink and even when handing out the sandwich she did not seem to happy about it. It is supposed to be a free combo meal given to all veterans train your employees better
- GPGoldie PenningtonOct 21, 20255.0Good value for the Money Food was hot n fresh
- ADAshley DriskerOct 18, 20251.0This Wendy's is the worst I've ever experienced I work next to them and for two months they never have chili or backed potatoes at night before they close. Not to mention as soon as they get to the drive through speaker it's always will you wait please so I'm already waiting before they say we don't not have that for you. They need a change in management.
- KFKimberly FarleySep 30, 20254.0I had ordered a double and received a single. The manager was super nice by offering a new burger and a free frosty.
- CVCharles VaughnSep 22, 20255.0We usually go to the Wesel Blvd. location and forget about the West end. But we were there and visited and everything was great all the way around.
Frequently Asked Questions About Wendy's
Is #168 Hagerstown Centre Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hagerstown, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hagerstown, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 797-4818.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #168 Hagerstown Centre Wendy’s serve breakfast?
Yes, this Wendy’s location in Hagerstown, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Hagerstown Centre?
The drive-thru at Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, offering a selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online from Wendy's Hagerstown?
You can order online through Wendy's website at https://order.wendys.com or via the Wendy's mobile app.
What payment options are accepted at Wendy's in Hagerstown?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check delivery availability by entering your address on Wendy's app or website at https://order.wendys.com.
How can I provide feedback or contact Wendy's Hagerstown centre?
You can provide feedback via Wendy's Customer Care live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the location directly at (301) 797-4818.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on Wendy's website and mobile app at https://menu.wendys.com, including allergen information and pricing.
Are there other dining options near Wendy's in Hagerstown Centre?
Nearby dining options include Arby's, Panera Bread, Uno Pizzeria & Grill, IHOP, Altos De Jalisco, and Ryan's American Restaurant.
What shopping centers and stores are near Wendy's Hagerstown location?
The Wendy's is close to shopping centers like Centre at Hagerstown and retailers such as DICK'S Sporting Goods, hhgregg, The Home Depot, and Pier 1 Imports.
How can nearby points of interest help when visiting Wendy's?
If you're visiting Wendy's, nearby places like Minute Key and Verizon Wireless can fulfill your locksmith or mobile needs, while the Centre at Hagerstown provides shopping and entertainment options before or after your meal.