Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, stale, or improperly prepared, including hair found in food and complaints about food safety.
Service Speed
Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rudeness and lack of attention from employees.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary practices, although some mentioned improvements in cleanliness.
Order Accuracy
There were multiple complaints about incorrect orders, missing items, and items not being prepared as requested.
JJ
JJ
Nov 8, 2025
5.0
Honestly, I have had poor experiences here in the past, but the most recent time I went the service was incredible, the food was good, and everything was great. The employees were professional and I have zero complaints. Multiple employees checked on me to ensure I had received service and all of my food before I left
RS
Rico Is sus
Nov 7, 2025
4.0
Very nice workers , quick but good food, really nice interior no complaints , easy to get drinks and very nice to be able to get any sauce
RH
R H
Nov 5, 2025
5.0
For fast food, order was correct, hot and because rush hour traffic delayed my pick up, they quickly remade my order so it was hot and fresh. I didn't even have to ask. Great staff and window attendant.
AV
Andy V.
Oct 12, 2025
2.0
Hair found in Jr. bacon cheeseburger. Not coming back.
LP
Lps Pop-tarts
Aug 30, 2025
1.0
everytime i eat it it’s cold, missing items, out of items, and just bad it’s so disappointing
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hagerstown, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hagerstown, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 416-8312.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Valley Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Hagerstown, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's in Hagerstown, MD?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to midnight, and Friday and Saturday from 6:30 AM to 12:30 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Hagerstown, MD serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order from Wendy's using their official app or online at order.wendys.com, selecting this location for pickup or delivery if available.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there delivery service available at this Wendy's?
Yes, delivery is available where offered. Check availability at order.wendys.com by entering your delivery address.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details can be found on Wendy's website or mobile app by selecting this location and viewing menu items with their nutrition and allergen info.
How can customers provide feedback or contact this Wendy's location?
You can contact Wendy's via their Customer Care team's live chat, call 888-624-8140, use the Customer Satisfaction Survey online, or call this location directly at (301) 416-8312.
Are there other dining options near Wendy's on Wesel Blvd in Hagerstown?
Yes, nearby restaurants include Red Lobster for seafood, Taco Bell for Mexican fast food, Ruby Tuesday for American fare, Boston Market for chicken dishes, Wingstop, Sushi Bomb for Japanese cuisine, Nikko Japanese Steak and Seafood, and Cicis Pizza buffet.
What nearby services can customers access when visiting Wendy's?
Nearby services include Sprint mobile phone store, UPS Access Point locations for shipping, Value City Furniture, medical dispensaries like RISE and Maryland Health and Wellness Center, First United Bank & Trust, EVgo charging station for electric vehicles, gas stations like Martin's and AC&T Convenience Store, and automotive services such as Jiffy Lube and Hagerstown Auto Spa Express.
How can nearby transit or parking options help customers find Wendy's on Wesel Blvd?
While specific transit stops are not listed, customers can use nearby retail and service landmarks such as UPS Access Points, banks, and popular restaurants like Red Lobster and Taco Bell to navigate. Parking and drive-through services are available at the Wendy's location for convenience.