Wendy's

3.8
521 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1570 Wesel Blvd, Hagerstown, MD
21740, United States

Hours

Reviews

3.8
521 reviews
5 stars
215
4 stars
152
3 stars
63
2 stars
26
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly prepared, including hair found in food and complaints about food safety.

Service Speed

Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rudeness and lack of attention from employees.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary practices, although some mentioned improvements in cleanliness.

Order Accuracy

There were multiple complaints about incorrect orders, missing items, and items not being prepared as requested.
  • JJ
    JJ
    Nov 8, 2025
    5.0
    Honestly, I have had poor experiences here in the past, but the most recent time I went the service was incredible, the food was good, and everything was great. The employees were professional and I have zero complaints. Multiple employees checked on me to ensure I had received service and all of my food before I left
  • RS
    Rico Is sus
    Nov 7, 2025
    4.0
    Very nice workers , quick but good food, really nice interior no complaints , easy to get drinks and very nice to be able to get any sauce
  • RH
    R H
    Nov 5, 2025
    5.0
    For fast food, order was correct, hot and because rush hour traffic delayed my pick up, they quickly remade my order so it was hot and fresh. I didn't even have to ask. Great staff and window attendant.
  • AV
    Andy V.
    Oct 12, 2025
    2.0
    Hair found in Jr. bacon cheeseburger. Not coming back.
  • LP
    Lps Pop-tarts
    Aug 30, 2025
    1.0
    everytime i eat it it’s cold, missing items, out of items, and just bad it’s so disappointing

Frequently Asked Questions About Wendy's

Is Valley Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.