Wendy's

3.9
1138 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10502 Sharpsburg Pike, Hagerstown, MD
21740, United States

Hours

Reviews

3.9
1,138 reviews
5 stars
488
4 stars
297
3 stars
172
2 stars
70
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported poor service and long wait times.

Food Quality

Food quality received mixed reviews; while many enjoyed the freshness and taste, others complained about cold food and incorrect orders.

Cleanliness

The restaurant was often noted for its cleanliness, with several customers appreciating the tidy environment.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

Many customers experienced slow service, particularly during busy times, leading to frustration and longer wait times.
  • SH
    Steve Hane
    Nov 14, 2025
    5.0
    I placed an order for a triple combo plain w/cheese meal to go because I was running errands and in a hurry. When I got home the burger wasn’t prepared correctly so the thought of driving back across town and down the Sharpsburg Pke at noon time made me quite angry and frustrated. When I arrived the girl who helped me was kind enough to fix my food correctly and also gave me fresh fries and refunded my money for my trouble. This was great customer service!. Thank you.
  • AC
    Alexander Charriez
    Sep 28, 2025
    4.0
    The best French toast sticks. Have not sat in to eat yet.
  • EM
    Erin Miller
    Sep 21, 2025
    5.0
    It’s a fast food joint so not exceptional, but the lady at the register was running a very smooth shift. All food hot and fresh
  • DG
    Donna Gregory
    Sep 14, 2025
    1.0
    Went and stood for 6 minutes and no one offered to help or take our order. A couple of the workers looked at us. The guy that was running the register walked away went to the back he came out and never came to the register. Poor customer service. We walked out and went to Burger King and got excellent service.
  • KS
    Kristine Spangler
    Aug 10, 2025
    5.0
    This was the best Wendy's I have ever been to. I am from Baltimore and was driving to frostburg. We stopped here for chicken sandwiches. The bun was even better. The chicken was nice and crispy and done perfectly. You have to stop here.

Frequently Asked Questions About Wendy's

Is Sharpsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.