Wendy's

3.9
1143 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10502 Sharpsburg Pike, Hagerstown, MD
21740, United States

Hours

Reviews

3.9
1,143 reviews
5 stars
493
4 stars
297
3 stars
172
2 stars
70
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and long wait times.

Food Quality

Overall, customers enjoyed the food, noting it was often hot and fresh, but there were complaints about incorrect orders and some items being cold or poorly prepared.

Cleanliness

The restaurant was frequently described as clean, including the dining area and bathrooms, contributing positively to the overall experience.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications, which frustrated some customers.
  • LC
    Larry Clark
    Dec 29, 2025
    5.0
    The staff was super friendly! And the restaurant and bathrooms were clean. I loved the Christmas tree!
  • CH
    Christy Henard
    Dec 13, 2025
    5.0
    I am always satisfied after eating at this location. Not sure why the rating is as low as it is bc my food is always hot and tastes great. Service is quick and friendly.
  • BB
    Blubabunny
    Dec 4, 2025
    5.0
    Sometimes I get the munchies late at night. Decided to try wendys since chickfila has been a flop with 9 times out of 10 cold fries. Ordered the chili cheese fries, two number ones with extra pickles. Everything was hot and tasted good. Would return again. No long wait either. Thank you both for the service yesterday.
  • SH
    Steve Hane
    Nov 14, 2025
    5.0
    I placed an order for a triple combo plain w/cheese meal to go because I was running errands and in a hurry. When I got home the burger wasn’t prepared correctly so the thought of driving back across town and down the Sharpsburg Pke at noon time made me quite angry and frustrated. When I arrived the girl who helped me was kind enough to fix my food correctly and also gave me fresh fries and refunded my money for my trouble. This was great customer service!. Thank you.
  • AC
    Alexander Charriez
    Sep 28, 2025
    4.0
    The best French toast sticks. Have not sat in to eat yet.

Frequently Asked Questions About Wendy's

Is Sharpsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Hagerstown, MD?

The drive-thru is open daily from 6:30 AM to midnight.