Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and long wait times.
Food Quality
Overall, customers enjoyed the food, noting it was often hot and fresh, but there were complaints about incorrect orders and some items being cold or poorly prepared.
Cleanliness
The restaurant was frequently described as clean, including the dining area and bathrooms, contributing positively to the overall experience.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications, which frustrated some customers.
LC
Larry Clark
Dec 29, 2025
5.0
The staff was super friendly! And the restaurant and bathrooms were clean. I loved the Christmas tree!
CH
Christy Henard
Dec 13, 2025
5.0
I am always satisfied after eating at this location. Not sure why the rating is as low as it is bc my food is always hot and tastes great. Service is quick and friendly.
BB
Blubabunny
Dec 4, 2025
5.0
Sometimes I get the munchies late at night. Decided to try wendys since chickfila has been a flop with 9 times out of 10 cold fries. Ordered the chili cheese fries, two number ones with extra pickles. Everything was hot and tasted good. Would return again. No long wait either. Thank you both for the service yesterday.
SH
Steve Hane
Nov 14, 2025
5.0
I placed an order for a triple combo plain w/cheese meal to go because I was running errands and in a hurry. When I got home the burger wasn’t prepared correctly so the thought of driving back across town and down the Sharpsburg Pke at noon time made me quite angry and frustrated. When I arrived the girl who helped me was kind enough to fix my food correctly and also gave me fresh fries and refunded my money for my trouble. This was great customer service!. Thank you.
AC
Alexander Charriez
Sep 28, 2025
4.0
The best French toast sticks. Have not sat in to eat yet.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Hagerstown, MD?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Hagerstown serves breakfast options including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout near me?
Yes, Wendy's offers delivery and takeout. You can order via the Wendy's app or online at order.wendys.com by selecting this location.
How can I contact Wendy's with questions or feedback about the Hagerstown location?
You can provide feedback through Wendy's Customer Care Live Chat, call 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (301) 714-4910.
What payment options are accepted at Wendy's on Sharpsburg Pike?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing can be viewed online at Wendy's menu website or through the mobile app by selecting this location.
Is there a Wendy’s app that I can use to place orders or find deals?
Yes, you can download the Wendy’s app from the Apple App Store to place orders and access deals.
Are there other fast food restaurants near this Wendy’s?
Yes, nearby fast food options include Chick-fil-A, Burger King, McDonald's, Taco Bell, Jimmy John's, and Waffle House, which can offer additional dining choices when visiting the area.
What nearby places can I visit before or after dining at Wendy’s in Hagerstown?
You might visit Antietam National Battle Field for outdoor activities or shop at Walmart and ALDI for groceries and essentials, all located near Wendy’s.
Is there convenient parking or transportation near Wendy's at 10502 Sharpsburg Pike?
Nearby parking options include I-70 at MD 65 Hagerstown Park & Ride and Park And Ride facilities, assisting customers arriving by car or public transit.