Tropical Smoothie Cafe

Reviews

• AW

  Ashely Williams

  Feb 24, 2026
  1.0
  Unprofessional girls. One had on night pants and crocs and One eating McDonald’s on the counter behind the register. Need better customer service.
• SG

  Skylar Guessford

  Jan 10, 2026
  1.0
  We arrived at the Tropical Smoothie on Garland Groh in Hagerstown at approximately 6:00 PM, even though the store does not close until 9:00 PM. Despite this, the restaurant appeared to already be shut down, with equipment closed and staff clearly unhappy that we were there. Chairs where on top of the tables and counters, everything was put away, they rolled their eyes and huffed and puffed. The employees openly expressed frustration, spoke about us within earshot, and handled our food carelessly, essentially throwing it down. When we politely said “thank you,” we were met with eye rolls rather than basic courtesy. This level of service was extremely unprofessional and made us feel unwelcome. If the store cannot properly serve customers during posted business hours, the closing time should be adjusted accordingly.
• BK

  Bryson Kelly

  Jan 2, 2026
  1.0
  Bad service all 3 workers had an attitude and were not friendly
• PC

  Peter Cao

  Dec 13, 2025
  5.0
  Ordered online. In and out
• KR

  Kristalyn Reilly

  Nov 18, 2025
  1.0
  Terrible attitude from everyone almost every time I come in everyone gives dirty looks, seems like they don’t want to be there and are miserable, and makes you feel like an inconvenience. Also why is it ok for them to be watching Netflix on their phones and a whole tablet I’ve never seen that anywhere else. Maybe if they weren’t able to do whatever they want and watch tv then they wouldn’t feel inconvenienced be having to do their job.

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