Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hagerstown Subway® Restaurant at 11633 Greencastle Park brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Cleanliness
There were multiple complaints about unsanitary conditions, including hair in food and unclean workspaces.
Food Quality
While some customers enjoyed fresh and well-made sandwiches, others experienced issues with stale bread and incorrect orders.
Efficiency
Some reviews praised the speed of service, while others noted slow and inattentive staff.
Operational Hours
Customers expressed frustration over inconsistent hours, with reports of early closures despite advertised hours.
AG
Avi Gill
Oct 5, 2025
1.0
Worst Subway I’ve ever visited.
The lady with glasses was extremely rude and unprofessional. I simply asked for diced tomatoes, and she replied with a bad attitude saying, “Next time don’t ask.” I told her that every other Subway does it, and she said, “Maybe they do, but we don’t,” in a very disrespectful tone. Her behavior felt rude and racist. If you don’t like your job, don’t take it out on customers. I’m paying for my food and expect basic customer service.
JR
Jay Roush
Sep 12, 2025
5.0
Great location for speedy service and friendly employees. They were pretty busy when I stopped for lunch but was suprised how efficiently they got customers in and out with great speed. The supervisor or manager was very friendly and the restaurant was very clean for how busy they were. This is my new Subway spot whenever i want a fresh hoagie.
BF
Blake Edward Faulkner
Jul 26, 2025
1.0
Due to the bad recent reviews of those place im going to refuse them my business. Going to doordash instead.
JR
Jairo Robledo
Jul 15, 2025
1.0
If you can avoid this nasty people place. Subway lady had really nasty attitude and didn’t know how to make a sandwich. I think she’s too old for that.
AA
Andre Arvin
Jun 16, 2025
1.0
I drive a semi. I specifically stopped at the pilot for the subway. Store hours says that they are open until 10pm but they refuse to serve customers after 930pm. As a truck driver this was my only option to stop for food and for them to tell me there closed 30 mins early was very rude and unprofessional.