Panera Bread

4.1
1102 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hagerstown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
17772 Garland Groh Boulevard, Hagerstown, MD
21740, United States

Hours

Reviews

4.1
1,102 reviews
5 stars
595
4 stars
274
3 stars
89
2 stars
46
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, freshness, and overall quality, citing issues like stale bread and missing ingredients.

Cleanliness

Several reviews mentioned cleanliness concerns, with some noting dirty dining areas and poorly maintained facilities.

Pricing Concerns

Customers frequently commented on high prices relative to portion sizes and quality, feeling that the value for money has decreased.

Positive Experiences

Despite the negative feedback, there were positive mentions of friendly staff and enjoyable meals, indicating that some customers had satisfactory experiences.
  • HS
    Hoseok's Sprite
    Nov 11, 2025
    3.0
    Usually have no problem here, but today my green goddess salad had a weird black hair on the avocado. Nasty.
  • DR
    Dominic Rohr
    Oct 24, 2025
    5.0
    Me and my wife came for dinner and received excellent service from Carter and his trainer Scarlett. We had the honor of being his second customer! 12/10 this location should keep him around. He deserves free CFA and cake :)
  • RC
    Randy Caley
    Oct 18, 2025
    2.0
    Paid what I feel is a high price for a kitchen sink cookie, but it was not included in my takeout order. So I drove 10 miles back. I had ordered at the kiosk and proceeded back to where the order is filled. Grabbed it and left. When I came back I was told that I was supposed to pick up my cookie at the Barista station. I was never told that. There is NOT even a sign that says Barista station. I'm very disappointed because of this process. How was I supposed to know this? It didn't tell me that at the end of my order and there was no sign that said pick up your cookies here.
  • BG
    Becky Gomez
    Oct 10, 2025
    4.0
    Really good Greek salad, the staff is very polite and pleasant. It could have been a little bit cleaner but still a better standard of cleanliness then the majority of other restaurants.
  • SS
    Sim
    Oct 8, 2025
    1.0
    Order a green goddess chicken salad. Please tell me why there’s no chicken in my salad. Times is already this isn’t the time to play with peoples food and money.

Frequently Asked Questions About Panera Bread

What types of meals does Panera Bread in Hagerstown serve?

Panera Bread in Hagerstown serves breakfast, brunch, lunch, and dinner with a menu featuring soups, salads, sandwiches, and freshly-baked artisan breads.

Does Panera Bread accept reservations?

No, Panera Bread in Hagerstown does not accept reservations.