Five Guys

4.2
454 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 18007 Garland Groh Blvd. in Hagerstown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
18007 Garland Groh Blvd., Hagerstown, MD
21740, United States

Hours

Reviews

4.2
454 reviews
5 stars
280
4 stars
85
3 stars
36
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the burgers and fries for being delicious, but there were complaints about undercooked or burnt items.

Service Issues

Mixed feedback on service; some customers experienced friendly staff while others reported rude interactions and order inaccuracies.

Pricing Concerns

Many reviews noted that the prices are considered high for the quality and portion sizes, leading to dissatisfaction.

Cleanliness

The restaurant was generally reported as clean, but some customers mentioned dirty tables and restrooms.
  • JH
    John H
    Jan 1, 2026
    3.0
    The food is good but you can get the same thing at Wendy's for a lot less
  • SC
    Scott Chadwick
    Oct 25, 2025
    1.0
    Been eating at Five Guys for years. Order a regular sized fry and get a kid sized fry. Super surprised to be dismissed by employee. The oversized fries are a thing that makes you come back. Will not be returning to this location.
  • JM
    Joann Myers
    Sep 27, 2025
    5.0
    1st time eating at Five Guys, burgers are excellent, an cajun fries are awesome highly recommend the place.
  • CC
    Cati
    Sep 26, 2025
    1.0
    Ordered a sandwich for pickup and it was completely burnt—like, couldn’t even take a bite. Super disappointing. I usually love Five Guys, but after this experience, I might be taking a break for a bit.
  • MW
    Missy White
    Aug 30, 2025
    4.0
    Bun was a bit on dark side.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.