Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 18007 Garland Groh Blvd. in Hagerstown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
453 reviews
5 stars
278
4 stars
86
3 stars
35
2 stars
14
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, noting them as delicious and well-prepared, though some reported issues with undercooked or burnt items.
Customer Service
While many reviews highlighted friendly and accommodating staff, there were notable complaints about poor service and dismissive attitudes from certain employees.
Pricing
Several customers expressed concerns about the high prices, feeling that the cost did not match the quality of food received.
Cleanliness
The restaurant was often described as clean, but some reviews mentioned that tables and restrooms needed attention.
Consistency
Many customers noted that their experiences varied, with some visits being excellent while others were disappointing, indicating inconsistency in service and food quality.
- SCScott ChadwickOct 25, 20251.0Been eating at Five Guys for years. Order a regular sized fry and get a kid sized fry. Super surprised to be dismissed by employee. The oversized fries are a thing that makes you come back. Will not be returning to this location.
- JMJoann MyersSep 27, 20255.01st time eating at Five Guys, burgers are excellent, an cajun fries are awesome highly recommend the place.
- CCCatiSep 26, 20251.0Ordered a sandwich for pickup and it was completely burnt—like, couldn’t even take a bite. Super disappointing. I usually love Five Guys, but after this experience, I might be taking a break for a bit.
- MWMissy WhiteAug 30, 20254.0Bun was a bit on dark side.
- EMEmmanuel MendezAug 10, 20251.0This is the voted best burger? I want to invite the Washington magazine to eat here. Brown fries made with old and burned oil. The place is clean that’s for sure.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Hagerstown accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for Five Guys in Hagerstown?
Five Guys Hagerstown is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hagerstown offer delivery service?
Yes, Five Guys offers delivery from 11:00 AM to 9:30 PM daily. You can order online at https://order.fiveguys.com/location/hagerstown/menu.
Can I customize my burger or milkshake at Five Guys Hagerstown?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods are accepted at Five Guys Hagerstown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Hagerstown offer gluten-free options?
Yes. While buns and some condiments contain gluten, you can order sandwiches without buns via wrap or bowls. Cross-contamination is possible, so check allergen info carefully.
Can customers find outdoor seating and wheelchair accessibility at Five Guys Hagerstown?
Yes, Five Guys Hagerstown offers outdoor seating and has wheelchair-accessible entrance, parking, seating, and restrooms.
What nearby restaurants can I visit before or after dining at Five Guys Hagerstown?
Nearby options include Chipotle Mexican Grill and Jersey Mike's Subs, perfect for sampling different fast-casual meals close to Five Guys.
Which nearby stores can I visit for shopping around Five Guys Hagerstown?
You can visit Mattress Warehouse of Hagerstown, Best Buy, or Five Below for a variety of retail shopping experiences near Five Guys.
Are there any nearby cafes or smoothie bars near Five Guys in Hagerstown?
Yes, Tropical Smoothie Cafe and SweetFrog Premium Frozen Yogurt are nearby, great spots to enjoy smoothies or frozen yogurt after your meal.