Dunkin'

3.6
186 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10319 Sharpsburg Pike, Hagerstown, MD
21740, United States

Hours

Reviews

3.6
186 reviews
5 stars
87
4 stars
34
3 stars
13
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including wrong items and poorly made drinks.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions and poorly handled food.

Speed of Service

While some customers appreciated quick service, others noted slow service and delays, particularly during busy hours.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying their orders while others complained about burnt food and poorly made beverages.
  • RS
    Ryan Sharer
    Nov 6, 2025
    1.0
    Made me late to an appointment because they are too lazy to unlock the front doors and let mobile orders come inside. Terrible women and useless work ethic.
  • RT
    Radames Taveras
    Oct 12, 2025
    3.0
    The service is not that great. At all not happy with them.
  • AB
    Amy Brown
    Oct 2, 2025
    5.0
    Have not had any issues here.
  • JJ
    Jennifer Jade
    Sep 9, 2025
    2.0
    Food is usually burnt when I come to this location. I typically pull up with a mobile order and they never understand my name..
  • ET
    Erroll Waymond Thompson
    Jul 1, 2025
    4.0
    Clean, my drink was very good!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hagerstown, MD?

Dunkin' in Hagerstown is open Monday to Saturday from 5:00 AM to 9:00 PM and Sunday from 6:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.